Toshiba B-EV4T owner manual Status Lamp, Color Status Cause Solutions

Page 36

4. TROUBLESHOOTING

ENGLISH VERSION EO1-33087

4.2 Status Lamp

 

Symptom

 

Cause

Solutions

 

Missing dots

 

The print head is dirty.

Clean the print head.

 

 

 

 

（⇒ Section 3.1.1）

 

 

 

The print head elements are

When the missing dots affect printouts, turn

 

 

 

partly broken.

off the printer and contact the nearest

 

 

 

 

TOSHIBA TEC representative to ask for

 

 

 

 

replacement of the print head.

 

Labels are not separated

 

TOSHIBA TEC approved media

Replace the media with TOSHIBA TEC

 

from the backing paper

 

is not used.

approved one.

 

smoothly. (When the

 

Label loading method is

Load the label properly. (⇒ Section 2.7)

 

optional strip unit is

 

incorrect.

 

 

fitted.)

 

 

 

 

Peel-off issue cannot be

 

The strip sensor does not work

Fit the Shade Plate supplied with the strip

 

performed. (When the

 

due to intense ambient light.

unit.（⇒ Section 2.7）

 

optional strip unit is

 

 

 

 

fitted.)

 

 

 

 

 

 

 

 

 

Media cannot be cut

 

The cuter blade has reached the

Turn off the printer and contact the nearest

 

cleanly. (When the

 

end of its useful life.

TOSHIBA TEC representative to ask for

 

optional cutter unit is

 

 

replacement of the cutter unit.

 

fitted.)

 

 

 

4.2 Status Lamp

Color

Status

Cause

Solutions

 

Green

Lights up

Stand-by

Normal

 

Green

Flashing fast

Communicating with a host

Normal

 

Green

Flashing

Printing is temporarily

Press the [FEED] Button.

Printing is

 

slowly

stopped (paused.)

resumed.

 

Green/Red

Flashing

The print head temperature

Stop printing and allow the print head to cool

 

slowly

exceeded the upper limit.

until the indicator lamp lights up in green. If

 

 

 

the indicator lamp does not light up in green

 

 

 

or this problem occurs frequently, contact the

 

 

 

nearest TOSHIBA TEC representative.

Red

Lights up

A communication error

Turn off the power switch and back to on.

 

 

occurred. (Only when the

Or press the [FEED] Button. If this problem

 

 

RS-232C is used.)

frequently occurs, turn off the printer and

 

 

 

contact the nearest TOSHIBA TEC

 

 

 

representative.

 

Red

Flashing fast

A paper jam occurred.

Remove the jammed media, reload the

 

 

 

media, and press the [FEED] Button.

 

 

 

（⇒ Section 4.3）

 

Red

Flashing at

The media is ended.

Load a new media roll and press the [FEED]

 

medium speed

 

Button. （⇒ Section 2.7）

 

Red

Flashing

An issue or feed was

Close the top cover completely, and press the

 

slowly

attempted with the top cover

[FEED] button. Printing is resumed.

 

 

opened.

 

 

Orange

Flashing fast

A paper jam occurred din the

Remove the jammed media, reload the

 

 

cutter unit. (Only when the

media, and press the [FEED] Button.

 

 

cutter unit is fitted.)

(⇒ Section 4.3）

 

Orange

Flashing at

The ribbon is ended.

Load a new ribbon and press the [FEED]

 

medium speed

 

Button. (⇒ Section 2.7）

 

 

 

 

 

 

None

Unlit

The top cover is open.

Close the top cover completely

 

E4- 2

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Contents EV4T Series CE Compliance for EU only VorsichtSafety Summary Meanings of Each SymbolPrecautions Request Regarding MaintenanceTable of Contents EA2-1 For EU onlyIntroduction Features Unpacking Accessories Product OverviewWhen purchasing the power cord SVT H05VV-FDimensions Front ViewRear View Interior Button and Indicator Lamp Printer statusPrinter Setup PrecautionsProcedure before Operation Turning the PrinterTurning on the Printer Turning OFF the Printer Connecting the Cables to the Printer Connecting the Power Adapter and the Power Cord Opening/Closing the Top Cover To open the Top CoverTo close the Top Cover Loading the Media Open the Media Holders 1 Media Sensor Calibration Batch mode Strip mode Option How to set the mediaHow to Load Fanfold Paper Stock Cut mode OptionExternal Media Roll Hanger Option Loading the Ribbon BrokenPrint Head Block Ribbon Access Cover Close the Ribbon Access Cover until it clicks Test, and Dump Mode different type Utilities Media SensorMedia Sensor Calibration Self Print Test and Dump Mode Print test label sampleE2-19 How to Use an SD Card „ Inserting an SD Card„ Removing an SD Card Maintenance CleaningPrint Head Media Housing Platen/SensorsCover Care/Handling of the Media and Ribbon OptionTroubleshooting Troubleshooting GuideColor Status Cause Solutions Status LampRemoving Jammed Media Appendix 1 Specifications A1.1 PrinterEV4T-TS14-QM-R A1.2 Options A1.3 MediaA1.3.1 Media Type LabelA1.3.2 Detection Area of the Transmissive Sensor A1.3.3 Detection Area of the Reflective Sensor A1.3.4 Effective Print AreaA1.4 Ribbon Figure below shows the effective print area on the mediaAppendix 2 Interface Interface CablesGlossaries Bar codeSupply EO1-33087C

B-EV4T specifications

Toshiba B-EV4T is a versatile and robust thermal transfer printer designed for various industries, including retail, logistics, and manufacturing. This printer stands out for its impressive performance, reliability, and user-friendly features, making it an ideal choice for businesses requiring efficient label printing solutions.

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In summary, Toshiba's B-EV4T thermal transfer printer is a reliable and efficient solution for businesses requiring high-quality label printing. With its compact design, advanced printing technology, user-friendly features, and versatile connectivity options, the B-EV4T stands out as a top choice for meeting diverse labeling demands across multiple industries.
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