Toshiba B-470-QQ Series owner manual Flash Write

Page 28

11. TROUBLESHOOTING

EM1-33033

 

11. TROUBLESHOOTING

 

 

Error Message

Problem

Solution

 

 

 

 

 

 

CUTTER ERROR

Media is jammed in the cutter.

Remove the jammed media and feed

****

 

the undamaged media through the

 

 

 

 

 

cutter.

 

 

 

 

 

➔ Press the [RESTART] key.

 

 

 

 

 

Else

 

 

 

 

 

Turn the power off and contact your

 

 

 

 

 

Authorized Service representative.

 

 

 

 

 

 

FLASH WRITE

An error has occurred when loading

1. Turn the power off, re-seat the flash

ERR.

data onto a flash memory card.

memory card and try again.

 

 

 

 

 

2. Replace the flash memory card and

 

 

 

 

 

retry.

 

 

 

 

 

3. Turn the power off and contact your

 

 

 

 

 

Authorized Service representative.

 

 

 

 

 

 

FORMAT ER-

An error has occurred while formatting

1. Turn the power off, re-seat the flash

ROR

a flash memory card.

memory card and try again.

 

 

 

 

 

2. Replace the flash memory card and

 

 

 

 

 

retry.

 

 

 

 

 

3. Turn the power off and contact your

 

 

 

 

 

Authorized Service representative.

 

 

 

 

 

 

FLASH CARD

No more data can be saved in the

Replace the card with a new one and

FULL

flash memory card.

re-send data.

 

 

 

 

 

(Only 1MB and 4MB cards can be

 

 

 

 

 

used.)

 

 

 

 

 

 

COMMS ERROR

A communication error has occurred

Turn the power off then on again or

 

 

 

 

with the host.

press the [RESTART] key.

 

 

 

 

 

Check the program data.

 

 

 

 

 

➔ Call your Authorized Service repre-

 

 

 

 

 

sentative if necessary.

 

 

 

 

 

 

example)

When an error is detected in a com-

Correct the command and re-send it

PC001; 0A00,

mand 20 bytes of the command are

again.

 

 

 

 

displayed.

 

Command error

(ESC, LF, NUL are not displayed.)

 

0300, 2, 2

 

 

 

 

 

Other Error

Hardware or software trouble.

Turn the power off then on again. If the

Message

 

problem still exists turn the power off

 

 

 

 

 

and contact your Authorized Service

 

 

 

 

 

representative.

 

 

 

 

 

 

NOTE: If an error is not cleared by pressing the [RESTART] key, the power must be switched off then on again.

After the power has been switched off and on, all print data in the printer is cleared.

**** denotes a remaining count of unprinted labels.

11-2

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Contents QQ Series Energy Star is a U.S. registered mark Safety Summary Precautions Request Regarding MaintenanceTable of Contents Accessories IntroductionApplicable Model 7 2 Q QSpecifications PrinterOption Ribbon MediaFront/Rear View OverviewOperation Panel DIP Switch Functions Turn the Power OFF before switching the functionsInstalling the Printer Centronics Interface 36 pins, MaleExpansion I/O Interface 24 pins, Male RS-232C InterfaceLoading the Media Groove Ridge Removing the paper holders upper plates from the media guide An easy way to set the black mark sensor position Batch type Strip typeBuilt-in rewinder type Loading the Ribbon Inserting the Optional Flash Memory Card STI-FL/4ACARE/HANDLING of the Media and Ribbon General Maintenance CleaningCovers and Panels Removing Jammed PaperCleaning the Cutter Unit Threshold Setting L I N EAuto Ribbon Saving Mode Troubleshooting Error Message Problem SolutionFlash Write Problem Solution Page

B-470-QQ Series specifications

The Toshiba B-470-QQ Series is a highly acclaimed range of industrial printers designed to meet the demands of various labeling and printing applications. Known for their reliability and efficiency, these printers are ideal for environments where durability and quality are paramount. The B-470-QQ series combines advanced technology with user-friendly features, making it a top choice in the industrial sector.

One of the main features of the B-470-QQ Series is its impressive print speed. Capable of delivering up to 6 inches per second, this speed ensures that high-volume printing tasks are completed swiftly without compromising on quality. The printers are equipped with a high-resolution printing capability, typically offering resolutions of up to 300 dpi, which results in sharp and clear labels, barcodes, and other printed materials.

In addition to speed and quality, the B-470-QQ Series boasts advanced thermal transfer and direct thermal printing technologies. This versatility allows users to select the most suitable printing method for their specific needs. Thermal transfer printing is particularly valuable for creating long-lasting labels that resist fading and abrasion, making them ideal for outdoor use or harsh environments.

The B-470-QQ Series also incorporates a user-friendly interface, featuring a large LCD display and intuitive controls. This design simplifies the printing process, allowing operators to adjust settings and monitor print jobs with ease. Moreover, the printers support a wide range of media types and sizes, accommodating various label formats and materials. This flexibility ensures that businesses can produce customized labels for specific applications, enhancing efficiency in their operations.

Another notable characteristic of the B-470-QQ Series is its robust construction. Built to withstand the rigors of industrial environments, these printers are designed for longevity and minimal maintenance. Additionally, connectivity options such as USB, Ethernet, and serial interfaces facilitate easy integration into existing networks and systems.

In summary, the Toshiba B-470-QQ Series stands out for its high-speed printing, advanced technology, user-friendly features, and durable design. These characteristics make it an excellent choice for businesses looking to enhance their labeling and printing capabilities while ensuring consistent performance and high-quality results. With the B-470-QQ Series, Toshiba solidifies its reputation as a leading provider of innovative printing solutions in the industrial market.
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