User Experience
MAA is automatically activated if the phone has line keys configured, thus the phone works as MAA phone ‘out of the box’. Line key administration is done by the administrator; the user has no influence on these settings. Depending on the settings, the phone will react slightly different in basic user inter- actions. This document will outline these differences.
Even if only one line key is configured, the phone changes into line presentation mode. The line pres- entation mode helps the user to keep track of the different line statuses. On an OpenStage 60/80 phone, up to 30 lines can be configured, whereas OpenStage 15/20/40 phones are limited to 18 lines.
Basic Representation
If an OpenStage phone is configured as MAA phone, the basic appearance is changed. A new line is introduced into the idle screen; it is represented in line overview mode. The “My Phone” tab shows the status of the primary line, while the “Overview” tab displays the current statuses of all lines/users man- aged on the phone. If a line is used, an additional tab is provided for this line.
A single user line is always represented by an FPK. The FPK label corresponds to the line overview entry and the line overview tab name; the FPK LED status corresponds to the icon displayed in the line over- view tab.
The user can change between the different tabs using the phone home key or the ‘left arrow’ key.
Multiple address representation is adapted to the availability of phone resources. Although the phone is able to manage phone calls for many users, it still has only one audio input and output device, stor- age for only one call log, and only one MWI button/LED.
Therefore, one line is privileged. This line, called primary line, is bound to the local call log and to the MWI. In idle state, the primary line has a line overview screen of its own called “My Phone”. It contains information about missed calls and messages waiting. On each MAA phone, one and only one primary line must be defined. All other user lines are secondary lines; they are treated equally among each other.
The example pictures used in this document are all using the same configuration:
Label | Number | Line Type |
User 204 | 204 | Primary line |
User 333 | 333 | Secondary line |
User 444 | 444 | Secondary line |
User 555 | 555 | Secondary line |
MWI and call log are used for user 204, which is the primary line
Multi Address Appearance on OpenStage | 00.00.2007 I 8 |