Toshiba GA-1201 quick start InternetFax

Page 35

InternetFax

When an error has occurred in the InternetFax function, check the setting by referring to the list below.

No

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Are servers for sending or

 

 

Refer to an appropriate manual

 

receiving the Internet Faxes

 

 

and set the DNS server and mail

 

set correctly?

Next Step

 

server correctly.

 

 

Ö

If necessary, refer to the “Setting

 

 

Ø

 

 

 

up DNS Server and Mail Server”

 

 

 

 

 

 

 

 

in the Network Administration

 

 

 

 

Guide for Scanning Functions.

 

 

 

 

 

2

Is the IP address of this

Next Step

 

Refer to the Setup Guide for

 

equipment correctly set?

Ö

Printing Functions and set the

 

Ø

 

 

 

TCP/IP correctly.

 

 

 

 

 

 

 

 

 

3

Can you utilize the TopAc-

Next Step

 

Refer to the Setup Guide for

 

cess?

Ö

Printing Functions and set the

 

Ø

 

 

 

HTTP correctly.

 

 

 

 

 

 

 

 

 

4

Are settings for sending or

 

 

Refer to the Setup Guide for

 

receiving Internet Faxes

Next Step

 

Scanning Functions and per-

 

enabled?

Ö

form the correct settings of an

 

Ø

 

 

 

SMTP client computer, a POP3

 

 

 

 

 

 

 

 

server and the Internet Fax.

 

 

 

 

 

5

Is a setting for printing the

Next Step

 

Refer to the Setup Guide for

 

received InternetFax

Ö

Scanning Functions and per-

 

Ø

 

enabled?

 

form a correct Email print setting.

 

 

 

 

 

 

 

 

6

Can you send and receive

 

 

An error code is printed in the

 

the InternetFaxes and print

 

 

Transmission/Reception Journal.

 

the attachment files of the

End

Ö

Refer to the “Error code list” in the

 

received one?

 

 

Network Administration Guide

 

 

 

 

for Scanning Functions.

 

 

 

 

 

Troubleshooting 33

Image 35
Contents Quick Start Guide for Scanning Functions Page Preface Grant of License Software License AgreementDisclaimer of Warranty Operator’s Manual for Facsimile Function Booklet Before Reading This ManualLineup of our manuals Operator’s Manual for Copying Functions BookletScanning functions Trademarks How to read this manual Symbols in this manualDisclaimer notice To Administrators Security precautionsContents Contents Scan Utilities CD-ROM This chapter describes the details of option configurationsScanner Upgrade Kit Network Printer Kit Function Enhancement by Option ConfigurationsScanner Upgrade Kit / External Keyboard Fax Kit / External Keyboard Items Included in Optional Kits Scanner Upgrade KitClient Software About the CD-ROMScan Utilities CD-ROM Page System Requirements General requirements System RequirementsConnecting to the Network Connecting to the Network Setup Connecting the equipment Overview of Connecting ConfigurationsInternet connection Available functions under each connectionLocal area network connection over TCP/IP Local area network connection over IPX/SPXQuick Start Guide for Printing Functions About SetupsSetup the network document processing system Options Setup contents Descriptions ReferencesSetup Flow Description/Reference Setup Flow for TopAccessPage Appendix Default settings for Network Setting Default Setting ListMail Print Default settings for Print Service SettingCheck Item Yes Countermeasure TroubleshootingNetwork setting checklists File storageScanning Functions and per Email transmissionEmail printing InternetFax Scanning Functions or Onramp gatewayOfframp gateway Alerts TopAccess error messagesTopAccess Device tab menu Device status indicators Setup Guide for Printing Functions Device status indicator listTopAccess Message Corrective Action Error message listTroubleshooting Page GA-1201 OME09008700 GA-1201
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