Toshiba GA-1201 quick start Email transmission, Scanning Functions and per

Page 33

Email transmission

When an error has occurred in the Email transmission function, check the setting by referring to the list below.

No

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Are servers for sending

 

 

Refer to an appropriate manual

 

Emails correctly set?

 

 

and set the DNS server and

 

 

Next Step

 

SMTP server correctly.

 

 

Ö

If necessary, refer to the “Setting

 

 

Ø

 

 

 

up DNS Server and Mail Server”

 

 

 

 

 

 

 

 

in the Network Administration

 

 

 

 

Guide for Scanning Functions.

 

 

 

 

 

2

Is the IP address of this

Next Step

 

Refer to the Setup Guide for

 

equipment correctly set?

Ö

Printing Functions and set the

 

Ø

 

 

 

TCP/IP correctly.

 

 

 

 

 

 

 

 

 

3

Can you utilize the TopAc-

Next Step

 

Refer to the Setup Guide for

 

cess?

Ö

Printing Functions and set the

 

Ø

 

 

 

HTTP correctly.

 

 

 

 

 

 

 

 

 

4

Is the setting for SMTP

Next Step

 

Refer to the Setup Guide for

 

transmission of Emails

Ö

Scanning Functions and set the

 

Ø

 

enabled?

 

SMTP client correctly.

 

 

 

 

 

 

 

 

5

Is the setting for sending

 

 

Refer to the Setup Guide for

 

Emails enabled?

Next Step

Ö

Scanning Functions and per-

 

 

Ø

form a correct Email transmis-

 

 

 

 

 

 

 

sion setting.

 

 

 

 

 

6

Can you send Emails?

 

 

An error code is printed in the

 

 

 

 

Transmission/Reception Journal.

 

 

End

Ö

Refer to the “Error code list” in the

 

 

 

 

Network Administration Guide

 

 

 

 

for Scanning Functions.

 

 

 

 

 

Troubleshooting 31

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Contents Quick Start Guide for Scanning Functions Page Preface Grant of License Software License AgreementDisclaimer of Warranty Lineup of our manuals Before Reading This ManualOperator’s Manual for Copying Functions Booklet Operator’s Manual for Facsimile Function BookletScanning functions Trademarks How to read this manual Symbols in this manualDisclaimer notice To Administrators Security precautionsContents Contents This chapter describes the details of option configurations Scanner Upgrade KitScan Utilities CD-ROM Function Enhancement by Option Configurations Scanner Upgrade Kit / External KeyboardNetwork Printer Kit Fax Kit / External Keyboard Items Included in Optional Kits Scanner Upgrade KitAbout the CD-ROM Scan Utilities CD-ROMClient Software Page System Requirements General requirements System RequirementsConnecting to the Network Connecting to the Network Setup Connecting the equipment Overview of Connecting ConfigurationsLocal area network connection over TCP/IP Available functions under each connectionLocal area network connection over IPX/SPX Internet connectionSetup the network document processing system About SetupsOptions Setup contents Descriptions References Quick Start Guide for Printing FunctionsSetup Flow Description/Reference Setup Flow for TopAccessPage Appendix Default settings for Network Setting Default Setting ListMail Print Default settings for Print Service SettingNetwork setting checklists TroubleshootingFile storage Check Item Yes CountermeasureScanning Functions and per Email transmissionEmail printing InternetFax Scanning Functions or Onramp gatewayOfframp gateway TopAccess error messages TopAccess Device tab menu Device status indicatorsAlerts Setup Guide for Printing Functions Device status indicator listTopAccess Message Corrective Action Error message listTroubleshooting Page GA-1201 OME09008700 GA-1201
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