Dell SX260 technical specifications Contacting Dell

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Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Anguilla

General Support

toll-free: 800-335-0031

 

 

 

Antigua and Barbuda

General Support

1-800-805-5924

 

 

 

Argentina (Buenos Aires)

Website: www.dell.com.ar

 

 

 

 

International Access Code: 00

Tech Support and Customer Care

toll-free: 0-800-444-0733

 

 

 

Sales

0-810-444-3355

Country Code: 54

 

 

Tech Support Fax

11 4515 7139

 

 

 

 

City Code: 11

Customer Care Fax

11 4515 7138

 

 

 

Aruba

General Support

toll-free: 800-1578

 

 

 

Australia (Sydney)

E-mail (Australia): au_tech_support@dell.com

 

 

 

 

International Access Code:

E-mail (New Zealand): nz_tech_support@dell.com

 

 

 

 

 

0011

Home and Small Business

1-300-65-55-33

Country Code: 61

Government and Business

toll-free: 1-800-633-559

 

 

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

 

City Code: 2

 

 

Customer Care

toll-free: 1-800-819-339

 

 

 

 

 

Corporate Sales

toll-free: 1-800-808-385

 

 

 

 

Transaction Sales

toll-free: 1-800-808-312

 

 

 

 

Fax

toll-free: 1-800-818-341

 

 

 

Austria (Vienna)

Website: support.euro.dell.com

 

 

 

 

International Access Code:

E-mail: tech_support_central_europe@dell.com

 

 

 

900

Home/Small Business Sales

01 795 67602

 

 

 

Country Code: 43

Home/Small Business Fax

01 795 67605

 

 

Home/Small Business Customer Care

01 795 67603

 

City Code: 1

 

 

Preferred Accounts/Corporate Customer Care

0660 8056

 

 

 

 

 

Home/Small Business Technical Support

01 795 67604

 

 

 

 

Preferred Accounts/Corporate Technical Support

0660 8779

 

 

 

 

Switchboard

01 491 04 0

 

 

 

Bahamas

General Support

toll-free: 1-866-278-6818

Barbados

General Support

1-800-534-3066

 

 

 

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Contents Abbreviations and Acronyms Dell OptiPlex SX260 Systems Users GuideFCC Notices U.S. Only Regulatory NoticesClass a Class B IC Notice Canada OnlyFCC Identification Information Energy Star Compliance CE Notice European UnionSimplified Chinese Class a Warning Notice China Only Energy Star EmblemVcci Class a ITE Regulatory Mark Class a ITEClass B ITE MIC Notice Republic of Korea OnlyClass a Device Class B Device Polish Center for Testing and Certification NoticeBsmi Notice Taiwan Only NOM Information Mexico Only Back to Contents Warranty and Return Policy Front View About Your ComputerBack View Inside Your Computer Back-Panel ConnectorsStandard Orientations OrientationsChassis Stand Attaching the Cable Cover Cable CoverRemoving the Cable Cover Mounting PlateAttaching the Computer to the Mounting Plate Removing the Computer from the Mounting Plate Connecting the Power Adapter Back to Contents Diagnostic Lights Advanced TroubleshootingLight Problem Description Suggested Resolution Pattern Code Cause Action Beep CodesWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Dell Diagnostics Main Menu Starting the Dell Diagnostics From Your Hard DriveOption Function Reinstalling Microsoft Windows XP Reinstalling DriversBefore You Reinstall Tab FunctionBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Click Performance and Maintenance, and then click System Reinstalling Microsoft WindowsResolving Software and Hardware Incompatibilities Windows XPWindows Page LegacySelect Technology Control Advanced FeaturesManageability Alert Standard FormatSecurity Option SettingsDell OpenManage Client Instrumentation Chassis Intrusion DetectionSystem Password Password ProtectionAssigning a System Password Deleting or Changing an Existing System Password Typing Your System PasswordIf Password Status is set to Unlocked If Password Status is set to LockedAssigning a Setup Password Setup PasswordOperating Your Computer With a Setup Password Enabled Deleting or Changing an Existing Setup PasswordDisabling a Forgotten Password and Setting a New Password System SetupEntering System Setup Keys Action System Setup ScreensBoot Options Boot Device MenuSystem Setup and Diagnostics Options Changing Boot Sequence for Future BootsFastboot System Setup OptionsCPU Information HDD PriorityJumper Setting Description Jumper SettingsHyper-Threading Power ButtonHung Computer Click Hardware and click Device Manager Battery Properly dispose of the old battery Back to Contents Before Cleaning Your Computer Cleaning Your ComputerComputer, Keyboard, and Monitor MouseCDs and DVDs Module Bay Installing a CD/DVD Device When Your Computer Is Turned OffMicrosoft Windows XP Installing a CD/DVD Device When Your Computer Is RunningPage Windows Back to Contents Replacing the Computer Cover Removing the Computer Cover Documentation for Your Computer Ergonomic Computing Habits Back to Contents What Are You Looking For? Find It Here Finding Information for Your ComputerDell Support website Getting Help Online Services Technical Assistance Automated Order-Status Service AutoTech ServiceTechnical Support Service Ftp.dell.comDiagnostics Checklist Problems With Your OrderBefore You Call Contacting Dell Bermuda Belgium Brussels Website support.euro.dell.comBolivia BrazilDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorIreland Cherrywood Website support.euro.dell.com IndiaItaly Milan Website support.euro.dell.com JamaicaMacao Luxembourg Website support.euro.dell.comMalaysia Penang MexicoPeru PanamaPoland Warsaw Website support.euro.dell.com PortugalSweden Upplands Vasby Website support.euro.dell.com Customer Care website dell.co.uk/lca/customerservicesSwitzerland Geneva Website support.euro.dell.com TaiwanVirgin Islands BusinessVenezuela C D E F G H I K L M N O P R S T U V W X Z GlossaryDevice driver See driver Page Page Page Video resolution See resolution Back to Contents Hard Drive Page ALERT! Cover was previously removed Back to Contents Removing a Memory Module MemoryAdding a Memory Module Memory connectors on system board ConnectorMemory module NotchBack to Contents Adding and Removing Parts Microprocessor Page Page ALERT! Cover was previously removed Back to Contents General When Working Inside Your ComputerProtecting Against Electrostatic Discharge Battery DisposalErgonomic Computing Habits Battery Problems Solving ProblemsPower Light Problem Description Suggested Resolution System LightsFloppy drive problems Drive ProblemsCD drive problems Problems writing to a CD-RW driveDVD drive problems Repairing a Wet ComputerHard drive problems Test the hard driveDropped or Damaged Computer Error MessagesCheck the memory and cable connections Click Control Panel Click Add or Remove ProgramsGeneral failure The operating example, Printer out of paper No boot sector on hard-disk driveKeyboard failure Computer stops responding General ProblemsProgram stops responding End the programOther technical problems Other software problemsGeneral hardware problems Program crashes repeatedlyMemory Problems Keyboard ProblemsMouse Problems Power Problems Network ProblemsSerial or Parallel Device Problems Printer ProblemsVerify the printer cable connections Verify that the printer is recognized by WindowsNo sound from headphones Sound and Speaker ProblemsReinstall the audio sound driver See Dell Diagnostics No sound from speakersVideo and Monitor Problems System Board ProblemsIf the screen is blank If the screen is difficult to readClick Appearance and Themes Adjust the Windows display settingsTechnical Specifications Key Combinations PowerControls and Lights PhysicalBack to Contents System Board Components Overview Microsoft Windows XP FeaturesNew User Interface Help and Support CenterClean Desktop Wizard Switching to Classic ViewClick Clean Desktop Now Click PropertiesNotification Area Cleanup Files and Settings Transfer WizardApplication and Device Compatibility Taskbar GroupingUsing System Restore System RestoreScheduled Automatic Restore Points Event-Triggered Restore Points Restore ProcessManual Restore Points How to Use Fast User Switching User Accounts and Fast User SwitchingWhat Happens When a Fast User Switch Occurs? Driver RollbackHow to Turn Off Fast User Switching Special Considerations With Fast User SwitchingHow to Add Users Click Apply OptionsClick checklist for creating a network Network Setup WizardHome and Small Office Networking Internet Connection FirewallBack to Contents