Dell SX260 India, Ireland Cherrywood Website support.euro.dell.com, Jamaica, Korea Seoul

Page 64

Country Code: 852

Transaction Sales

toll-free: 800 96 4109

 

 

 

Large Corporate Accounts HK

toll-free: 800 96 4108

 

 

 

 

Large Corporate Accounts GCP HK

toll-free: 800 90 3708

India

Technical Support

1600 33 8045

 

 

 

 

Sales

1600 33 8044

 

 

 

Ireland (Cherrywood)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 16

E-mail: dell_direct_support@dell.com

 

 

 

Ireland Technical Support

1850 543 543

 

Country Code: 353

 

 

U.K. Technical Support (dial within U.K. only)

0870 908 0800

 

 

 

 

City Code: 1

Home User Customer Care

01 204 4095

 

Small Business Customer Care

01 204 4444

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

 

 

 

Corporate Customer Care

01 204 4003

 

 

 

 

Ireland Sales

01 204 4444

 

 

 

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

 

 

 

SalesFax

01 204 0144

 

 

 

 

Fax

01 204 5960

 

 

 

 

Switchboard

01 204 4444

 

 

 

Italy (Milan)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/it/it/emaildell/

 

 

 

Home and Small Business

 

 

 

Country Code: 39

 

 

Technical Support

02 577 826 90

 

 

 

 

City Code: 02

Customer Care

02 696 821 14

 

Fax

02 696 821 13

 

 

 

 

Switchboard

02 696 821 12

 

 

 

 

Corporate

 

 

 

 

 

Technical Support

02 577 826 90

 

Customer Care

02 577 825 55

 

 

 

 

Fax

02 575 035 30

 

 

 

 

Switchboard

02 577 821

 

 

 

Jamaica

General Support (dial from within Jamaica only)

1-800-682-3639

 

 

 

Japan (Kawasaki)

Website: support.jp.dell.com

 

 

 

 

International Access Code:

Technical Support (servers)

toll-free: 0120-198-498

 

 

 

 

001

Technical Support outside of Japan (servers)

81-44-556-4162

 

 

 

Country Code: 81

Technical Support (Dimension™ and Inspiron™)

toll-free: 0120-198-226

 

Technical Support outside of Japan (Dimension and Inspiron)

81-44-520-1435

City Code: 44

 

 

Technical Support (Dell Precision™, OptiPlex™, and Latitude™)

toll-free:0120-198-433

 

 

 

 

 

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)

81-44-556-3894

 

 

 

 

24-Hour Automated Order Service

044-556-3801

 

 

 

 

Customer Care

044-556-4240

 

 

 

 

Business Sales Division (up to 400 employees)

044-556-1465

 

 

 

 

Preferred Accounts Division Sales (over 400 employees)

044-556-3433

 

 

 

 

Large Corporate Accounts Sales (over 3500 employees)

044-556-3430

 

Public Sales (government agencies, educational institutions, and medical

044-556-1469

 

institutions)

 

 

 

 

 

Global Segment Japan

044-556-3469

 

 

 

 

Individual User

044-556-1760

 

 

 

 

Faxbox Service

044-556-3490

 

Switchboard

044-556-4300

 

 

 

Korea (Seoul)

Technical Support

toll-free: 080-200-3800

 

 

 

International Access Code:

Sales

toll-free: 080-200-3600

 

 

 

 

001

Customer Service (Seoul, Korea)

toll-free: 080-200-3800

 

 

 

Country Code: 82

Customer Service (Penang, Malaysia)

604 633 4949

 

 

Fax

2194-6202

 

City Code: 2

 

 

Switchboard

2194-6000

 

 

 

 

Latin America

Customer Technical Support (Austin, Texas, U.S.A.)

512 728-4093

 

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

 

 

 

 

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

 

 

 

 

Sales (Austin, Texas, U.S.A.)

512 728-4397

 

 

 

 

 

 

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Contents Dell OptiPlex SX260 Systems Users Guide Abbreviations and AcronymsRegulatory Notices FCC Notices U.S. OnlyClass a Class B IC Notice Canada OnlyFCC Identification Information CE Notice European Union Energy Star ComplianceSimplified Chinese Class a Warning Notice China Only Energy Star EmblemClass a ITE Vcci Class a ITE Regulatory MarkClass B ITE MIC Notice Republic of Korea OnlyClass a Device Polish Center for Testing and Certification Notice Class B DeviceBsmi Notice Taiwan Only NOM Information Mexico Only Back to Contents Warranty and Return Policy Front View About Your ComputerBack View Back-Panel Connectors Inside Your ComputerOrientations Standard OrientationsChassis Stand Cable Cover Attaching the Cable CoverRemoving the Cable Cover Mounting PlateAttaching the Computer to the Mounting Plate Removing the Computer from the Mounting Plate Connecting the Power Adapter Back to Contents Diagnostic Lights Advanced TroubleshootingLight Problem Description Suggested Resolution Pattern Beep Codes Code Cause ActionWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Dell Diagnostics Main Menu Starting the Dell Diagnostics From Your Hard DriveOption Function Reinstalling Drivers Reinstalling Microsoft Windows XPBefore You Reinstall Tab FunctionBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Reinstalling Microsoft Windows Click Performance and Maintenance, and then click SystemResolving Software and Hardware Incompatibilities Windows XPWindows Page Advanced Features LegacySelect Technology ControlManageability Alert Standard FormatOption Settings SecurityDell OpenManage Client Instrumentation Chassis Intrusion DetectionSystem Password Password ProtectionAssigning a System Password Typing Your System Password Deleting or Changing an Existing System PasswordIf Password Status is set to Unlocked If Password Status is set to LockedSetup Password Assigning a Setup PasswordOperating Your Computer With a Setup Password Enabled Deleting or Changing an Existing Setup PasswordDisabling a Forgotten Password and Setting a New Password System SetupEntering System Setup System Setup Screens Keys ActionBoot Device Menu Boot OptionsSystem Setup and Diagnostics Options Changing Boot Sequence for Future BootsSystem Setup Options FastbootCPU Information HDD PriorityJumper Settings Jumper Setting DescriptionHyper-Threading Power ButtonHung Computer Click Hardware and click Device Manager Battery Properly dispose of the old battery Back to Contents Cleaning Your Computer Before Cleaning Your ComputerComputer, Keyboard, and Monitor MouseCDs and DVDs Installing a CD/DVD Device When Your Computer Is Turned Off Module BayInstalling a CD/DVD Device When Your Computer Is Running Microsoft Windows XPPage Windows Back to Contents Replacing the Computer Cover Removing the Computer Cover Documentation for Your Computer Ergonomic Computing Habits Back to Contents Finding Information for Your Computer What Are You Looking For? Find It HereDell Support website Getting Help Online ServicesTechnical Assistance AutoTech Service Automated Order-Status ServiceTechnical Support Service Ftp.dell.comDiagnostics Checklist Problems With Your OrderBefore You Call Contacting Dell Belgium Brussels Website support.euro.dell.com BermudaBolivia BrazilDenmark Copenhagen Website support.euro.dell.com DominicaDominican Republic EcuadorIndia Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com JamaicaLuxembourg Website support.euro.dell.com MacaoMalaysia Penang MexicoPanama PeruPoland Warsaw Website support.euro.dell.com PortugalCustomer Care website dell.co.uk/lca/customerservices Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com TaiwanVirgin Islands BusinessVenezuela Glossary C D E F G H I K L M N O P R S T U V W X ZDevice driver See driver Page Page Page Video resolution See resolution Back to Contents Hard Drive Page ALERT! Cover was previously removed Back to Contents Removing a Memory Module MemoryAdding a Memory Module Connector Memory connectors on system boardMemory module NotchBack to Contents Adding and Removing Parts Microprocessor Page Page ALERT! Cover was previously removed Back to Contents When Working Inside Your Computer GeneralProtecting Against Electrostatic Discharge Battery DisposalErgonomic Computing Habits Solving Problems Battery ProblemsPower Light Problem Description Suggested Resolution System LightsDrive Problems Floppy drive problemsCD drive problems Problems writing to a CD-RW driveRepairing a Wet Computer DVD drive problemsHard drive problems Test the hard driveError Messages Dropped or Damaged ComputerCheck the memory and cable connections Click Control Panel Click Add or Remove ProgramsGeneral failure The operating example, Printer out of paper No boot sector on hard-disk driveKeyboard failure General Problems Computer stops respondingProgram stops responding End the programOther software problems Other technical problemsGeneral hardware problems Program crashes repeatedlyMemory Problems Keyboard ProblemsMouse Problems Network Problems Power ProblemsPrinter Problems Serial or Parallel Device ProblemsVerify the printer cable connections Verify that the printer is recognized by WindowsSound and Speaker Problems No sound from headphonesReinstall the audio sound driver See Dell Diagnostics No sound from speakersSystem Board Problems Video and Monitor ProblemsIf the screen is blank If the screen is difficult to readAdjust the Windows display settings Click Appearance and ThemesTechnical Specifications Power Key CombinationsControls and Lights PhysicalBack to Contents System Board Components Microsoft Windows XP Features OverviewNew User Interface Help and Support CenterSwitching to Classic View Clean Desktop WizardClick Clean Desktop Now Click PropertiesFiles and Settings Transfer Wizard Notification Area CleanupApplication and Device Compatibility Taskbar GroupingUsing System Restore System RestoreScheduled Automatic Restore Points Event-Triggered Restore Points Restore ProcessManual Restore Points User Accounts and Fast User Switching How to Use Fast User SwitchingWhat Happens When a Fast User Switch Occurs? Driver RollbackSpecial Considerations With Fast User Switching How to Turn Off Fast User SwitchingHow to Add Users Click Apply OptionsNetwork Setup Wizard Click checklist for creating a networkHome and Small Office Networking Internet Connection FirewallBack to Contents
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