Dell 170L manual Dell Diagnostics Main Menu, Option Function

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X6741bk0.book Page 18 Wednesday, September 22, 2004 1:55 PM

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Starting the Dell Diagnostics From the Optional Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4Select the IDE CD-ROM Device option from the CD boot menu.

5Select the Boot from CD-ROM option from the menu that appears.

6Type 1 to start the ResourceCD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and

 

requires no interaction on your part. Run Express Test first to increase the

 

possibility of tracing the problem quickly.

 

 

Extended Test

Performs a thorough check of devices. This test typically takes an hour or more

 

and requires you to answer questions periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and allows you to select a test

 

based on the symptom of the problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

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Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mSeptember Contents X6741bk0.book Page 4 Wednesday, September 22, 2004 155 PM Finding Information for Your Computer Service Code to direct your call when contacting Use the Service Tag toComputer when you Warranty, and repair informationClick the arrow icon Click the topic that describes your problemHow to reinstall my operating system Follow the instructions on the screenAbout Your Small Desktop Computer Front and Back ViewsInside Your Computer System boardPadlock ring CD/DVD drive Floppy drive Hard drive Attaching and Removing the Computer Stand About Your Mini-Tower Computer CD or DVD drive activity light Service tagPower button USB 2.0 connectors 2 headphone connector Second drive bayX6741bk0.book Page 12 Wednesday, September 22, 2004 155 PM Setting Up Your Computer Small Desktop Computer Setup Without CardsSetup With Cards Quick Reference Guide Monitor NetworkSetup Without Cards Monitor Keyboard Mouse Speakers Mini-tower ComputerCompleted Setup Microsoft Windows Product Key Power Quick Reference GuideWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Option FunctionPower Light Problem Description Suggested Resolution System LightsTab Function Power button Diagnostic LightsLight Problem Description Suggested Resolution Pattern GuideIt and restart the computer Reinstall the second moduleIf the problem persists, contact Dell Computer. If the computer starts normallyBeep Codes Running the Dell IDE Hard Drive Diagnostics Code CauseResolving Software and Hardware Incompatibilities Windows XPWindows Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Enabling System Restore Reinstalling Microsoft Windows XPUndoing the Last System Restore Before You BeginReinstalling Windows XP Booting From the Operating System CDWindows XP Setup When the Welcome to Microsoft screen appears, click Next Using the Drivers and Utilities CD Drivers for Your ComputerX6741bk0.book Page 30 Wednesday, September 22, 2004 155 PM Index IndexPower light Problems beep codes, 22 conflicts
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