Dell 170L manual Running the Dell IDE Hard Drive Diagnostics, Code Cause

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X6741bk0.book Page 23 Wednesday, September 22, 2004 1:55 PM

Code

Cause

Code

Cause

 

 

 

 

1-1-2

Microprocessor register failure

3-1-4

Slave interrupt mask register failure

 

 

 

 

1-1-3

NVRAM read/write failure

3-2-2

Interrupt vector loading failure

 

 

 

 

1-1-4

ROM BIOS checksum failure

3-2-4

Keyboard Controller Test failure

 

 

 

 

1-2-1

Programmable interval timer failure

3-3-1

NVRAM power loss

 

 

 

 

1-2-2

DMA initialization failure

3-3-2

Invalid NVRAM configuration

 

 

 

 

1-2-3

DMA page register read/write

3-3-4

Video Memory Test failure

 

failure

 

 

 

 

 

 

1-3

Video Memory Test failure

3-4-1

Screen initialization failure

 

 

 

 

1-3-1 through 2-4-4

Memory not being properly

3-4-2

Screen retrace failure

 

identified or used

 

 

 

 

 

 

3-1-1

Slave DMA register failure

3-4-3

Search for video ROM failure

 

 

 

 

3-1-2

Master DMA register failure

4-2-1

No timer tick

 

 

 

 

3-1-3

Master interrupt mask register

4-2-2

Shutdown failure

 

failure

 

 

 

 

 

 

4-2-3

Gate A20 failure

4-4-1

Serial or parallel port test failure

 

 

 

 

4-2-4

Unexpected interrupt in protected

4-4-2

Failure to decompress code to

 

mode

 

shadowed memory

 

 

 

 

4-3-1

Memory failure above address

4-4-3

Math-coprocessor test failure

 

0FFFFh

 

 

 

 

 

 

4-3-3

Timer-chip counter 2 failure

4-4-4

Cache test failure

 

 

 

 

4-3-4

Time-of-day clock stopped

 

 

 

 

 

 

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.

1Turn on your computer (if your computer is already on, restart it).

2When F2= Setup appears in the upper-right corner of the screen, press <Ctr><Alt><D>.

3Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in the "Solving Problems" section of the online User’s Guide.

Quick Reference Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideSeptember Contents X6741bk0.book Page 4 Wednesday, September 22, 2004 155 PM Finding Information for Your Computer Warranty, and repair information Use the Service Tag toComputer when you Service Code to direct your call when contactingFollow the instructions on the screen Click the topic that describes your problemHow to reinstall my operating system Click the arrow iconFront and Back Views About Your Small Desktop ComputerPadlock ring CD/DVD drive Floppy drive Hard drive Inside Your ComputerSystem board Attaching and Removing the Computer Stand Second drive bay CD or DVD drive activity light Service tagPower button USB 2.0 connectors 2 headphone connector About Your Mini-Tower ComputerX6741bk0.book Page 12 Wednesday, September 22, 2004 155 PM Setting Up Your Computer Network Setup Without CardsSetup With Cards Quick Reference Guide Monitor Small Desktop ComputerMini-tower Computer Setup Without Cards Monitor Keyboard Mouse SpeakersMicrosoft Windows Product Key Power Quick Reference Guide Completed SetupStarting the Dell Diagnostics From Your Hard Drive Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuTab Function Power Light Problem Description Suggested ResolutionSystem Lights Guide Diagnostic LightsLight Problem Description Suggested Resolution Pattern Power buttonComputer. If the computer starts normally Reinstall the second moduleIf the problem persists, contact Dell It and restart the computerBeep Codes Code Cause Running the Dell IDE Hard Drive DiagnosticsWindows Resolving Software and Hardware IncompatibilitiesWindows XP Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Before You Begin Reinstalling Microsoft Windows XPUndoing the Last System Restore Enabling System RestoreWindows XP Setup Reinstalling Windows XPBooting From the Operating System CD When the Welcome to Microsoft screen appears, click Next Drivers for Your Computer Using the Drivers and Utilities CDX6741bk0.book Page 30 Wednesday, September 22, 2004 155 PM Index IndexPower light Problems beep codes, 22 conflicts
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