X6741bk0.book Page 6 Wednesday, September 22, 2004 1:55 PM
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
What Are You Looking For? | Find It Here |
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• Service Tag and Express Service Code | Service Tag and Microsoft Windows License |
• Microsoft Windows License Label | These labels are located on your computer. |
| • Use the Service Tag to |
| identify your |
| computer when you |
| use support.dell.com |
| or contact technical |
| support. |
| • Enter the Express |
| Service Code to direct your call when contacting |
| technical support. The Express Service Code is not |
| available in all countries. |
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• Latest drivers for my computer | Dell Support Website — support.dell.com |
• Answers to technical service and support questions | NOTE: Select your region to view the appropriate support |
• Online discussions with other users and technical | site. |
support | The Dell Support website provides several online tools, |
• Documentation for my computer | including: |
| • Solutions — Troubleshooting hints and tips, articles |
| from technicians, and online courses |
| • Community — Online discussion with other Dell |
| customers |
| • Upgrades — Upgrade information for components, such |
| as memory, the hard drive, and the operating system |
| • Customer Care — Contact information, order status, |
| warranty, and repair information |
| • Downloads — Drivers, patches, and software updates |
| • Reference — Computer documentation, product |
| specifications, and white papers |
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• Service call status and support history | Dell Premier Support Website — premiersupport.dell.com |
• Top technical issues for my computer | The Dell Premier Support website is customized for |
• Frequently asked questions | corporate, government, and education customers. This |
• File downloads | website may not be available in all regions. |
• Details on my computer configuration |
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• Service contract for my computer |
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