Dell 170L manual Beep Codes

Page 22

X6741bk0.book Page 22 Wednesday, September 22, 2004 1:55 PM

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light

 

Problem Description

Suggested Resolution

Pattern

 

 

 

 

 

 

 

 

yellow

No memory modules are detected.

• Reinstall all memory modules and restart the

 

 

computer.

 

yellow

 

 

 

• To eliminate the possibility of a faulty memory

 

yellow

 

 

 

connector, remove all memory modules, reinstall

 

green

 

 

 

one memory module (if the computer supports a

 

 

 

 

 

 

single module), and then restart the computer. If

 

 

 

the computer starts normally, move the memory

 

 

 

module to a different connector and restart the

 

 

 

computer. Continue until you have identified a

 

 

 

faulty connector or reinstalled all modules without

 

 

 

error.

 

 

 

 

 

yellow

Memory modules are detected, but a

• Ensure that no special memory module/memory

 

memory configuration or compatibility

connector placement requirements exist (see

 

green

 

error exists.

"Memory" in the online User’s Guide for more

 

yellow

 

 

information).

 

green

 

 

 

• Verify that the memory modules that you are

 

 

 

 

 

 

installing are compatible with your computer.

 

 

 

• If the problem persists, contact Dell.

 

 

 

 

 

yellow

Another failure has occurred.

• Ensure that the cables are properly connected to

 

 

the system board from all installed hard drives.

 

green

 

 

 

• Check the computer message that appears on your

 

green

 

 

 

monitor screen.

 

green

 

 

 

• If the problem persists, contact Dell.

 

 

 

 

 

 

 

 

green

The computer is in a normal operating

• None.

 

condition after POST.

 

 

green

 

 

 

 

 

green

 

 

 

green

 

 

22

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

1Write down the beep code.

2See "Dell Diagnostics" on page 17 to identify a more serious cause.

3Contact Dell for technical assistance.

Quick Reference Guide

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Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mSeptember Contents X6741bk0.book Page 4 Wednesday, September 22, 2004 155 PM Finding Information for Your Computer Service Code to direct your call when contacting Use the Service Tag toComputer when you Warranty, and repair informationClick the arrow icon Click the topic that describes your problemHow to reinstall my operating system Follow the instructions on the screenAbout Your Small Desktop Computer Front and Back ViewsSystem board Inside Your ComputerPadlock ring CD/DVD drive Floppy drive Hard drive Attaching and Removing the Computer Stand About Your Mini-Tower Computer CD or DVD drive activity light Service tagPower button USB 2.0 connectors 2 headphone connector Second drive bayX6741bk0.book Page 12 Wednesday, September 22, 2004 155 PM Setting Up Your Computer Small Desktop Computer Setup Without CardsSetup With Cards Quick Reference Guide Monitor NetworkSetup Without Cards Monitor Keyboard Mouse Speakers Mini-tower ComputerCompleted Setup Microsoft Windows Product Key Power Quick Reference GuideWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Option FunctionSystem Lights Power Light Problem Description Suggested ResolutionTab Function Power button Diagnostic LightsLight Problem Description Suggested Resolution Pattern GuideIt and restart the computer Reinstall the second moduleIf the problem persists, contact Dell Computer. If the computer starts normallyBeep Codes Running the Dell IDE Hard Drive Diagnostics Code CauseWindows XP Resolving Software and Hardware IncompatibilitiesWindows Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Enabling System Restore Reinstalling Microsoft Windows XPUndoing the Last System Restore Before You BeginBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup When the Welcome to Microsoft screen appears, click Next Using the Drivers and Utilities CD Drivers for Your ComputerX6741bk0.book Page 30 Wednesday, September 22, 2004 155 PM Index IndexPower light Problems beep codes, 22 conflicts
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