X6741bk0.book Page 22 Wednesday, September 22, 2004 1:55 PM
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
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| Problem Description | Suggested Resolution |
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| yellow | No memory modules are detected. | • Reinstall all memory modules and restart the |
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| computer. | |
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| • To eliminate the possibility of a faulty memory | |
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| connector, remove all memory modules, reinstall | |
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| one memory module (if the computer supports a | |
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| single module), and then restart the computer. If |
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| the computer starts normally, move the memory |
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| module to a different connector and restart the |
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| computer. Continue until you have identified a |
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| faulty connector or reinstalled all modules without |
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| error. |
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| yellow | Memory modules are detected, but a | • Ensure that no special memory module/memory |
| memory configuration or compatibility | connector placement requirements exist (see | |
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| error exists. | "Memory" in the online User’s Guide for more | |
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| information). | |
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| • Verify that the memory modules that you are | |
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| installing are compatible with your computer. |
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| • If the problem persists, contact Dell. |
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| yellow | Another failure has occurred. | • Ensure that the cables are properly connected to |
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| the system board from all installed hard drives. | |
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| • Check the computer message that appears on your | |
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| monitor screen. | |
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| • If the problem persists, contact Dell. | |
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| green | The computer is in a normal operating | • None. |
| condition after POST. |
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22
Beep Codes
Your computer might emit a series of beeps during
If your computer beeps during
1Write down the beep code.
2See "Dell Diagnostics" on page 17 to identify a more serious cause.
3Contact Dell for technical assistance.