Dell 519, 518, MT480 Problems With Your Order, AutoTech Service, Automated Order-Status Service

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Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP) ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 57.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 57.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 57.

Getting Help

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Contents Dell Inspiron Quick Reference Guide June MT480 Contents Reinstalling Your Operating System Macrovision Product Notice Contents Front View About Your Dell Inspiron 518/519Back View Back Panel Connectors About Your Dell Inspiron 518/519 Installing Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer Transferring Information to a New Computer Setting Up Your Computer Specifications Sata Sdram Player, or VCR Indicates that the network cable has been Connectors Inspiron 518/519 Video Integrated video Indicates power-on state Controls and Lights Vibration spectrum that simulates user Specifications Beep Codes TroubleshootingTroubleshooting Tools Code Description Suggested Remedy Repetitive System Messages Page When to Use the Dell Diagnostics Dell DiagnosticsInsert the Drivers and Utilities media Test Memory Results Power Problems Solving ProblemsMemory Problems Computer does not start up Lockups and Software ProblemsProgram stops responding Other software problems Troubleshooting Drivers Reinstalling Your Operating SystemWhat Is a Driver? Identifying Drivers Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Reinstalling Your Operating System Finding Information Using and maintaining peripherals Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help FCC Class B AppendixFCC Notice U.S. Only Macrovision Product Notice Index Index Wizard, 15 reinstalling, 49 System Restore Index
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