Dell 4200 manual Troubleshooting

Page 52

Table 5-1. Troubleshooting (continued)

Problem	Probable Cause	Corrective Action

The dialogue box Snmp.exe - Entry Point Not Found appears during system start-up.

The Windows NT system errantly reports this condi- tion if the Simple Network Management Protocol (SNMP) service was installed after Windows NT and the Service Pack was installed.

Reapply the Service Pack that came with Windows NT Enterprise Edition.

Attempts to connect to a cluster using Cluster Administrator fail.

The Cluster Service has not been started, a cluster has not been formed on the sys- tem, or the system has just been booted and services are still starting.

Verify that the Cluster Service has been started and that a cluster has been formed. Use the Event Viewer and look for the following events logged by ClusSvc:

Microsoft Cluster Server successfully formed a cluster on this node.

or

Microsoft Cluster Server successfully joined the cluster.

If these events do not appear, refer to the Microsoft Cluster Server Administrator’s Guide for instructions on setting up the cluster on your system and starting the Cluster Service.

5-4 Dell PowerEdge Cluster (PowerEdge 4200) Installation and Troubleshooting Guide

Image 52

Contents HOOŠ3RZHUGJHŠ&OXVWHU3RZHUGJH Page 167$//$7,21$17528%/6+227,1**8 Page Safety Instructions Before You BeginWhen Working Inside the Computer Protecting Against Electrostatic DischargeWhen Using the Computer System Viii Preface About This GuideOther Documentation You May Need Notational ConventionsTypographical Conventions Examples autoexec.bat and c\windowsXii Contents Chapter Configuring the Cluster Software Chapter Running Applications on a Cluster Figures Xvii Xviii PowerEdge Cluster Components Getting StartedPowerEdge Cluster Layout Minimum System RequirementsBasic Installation Procedure Adding Peripherals Required for Clustering Updating System BIOS/Firmware for Clustering Setting Up the Cluster HardwareCabling the Cluster Hardware Setting Up the Shared Storage Subsystem Hard-Disk Drives Setting Up the Internal Scsi Hard-Disk DrivesInstalling PowerEdge Cluster Applications Checking the SystemCluster Cabling Cabling the Cluster HardwareOne Shared Storage Subsystem Cabled to a Cluster Ultra-high density connector Cabling the Cluster Hardware Two SDS 100 Storage Systems Cabled to Dual RAID Controllers SMB Cabling NIC CablingCabling the Network Switch Power Cabling Mouse, Keyboard, and Monitor CablingPowerEdge Cluster Power Cabling Low-Level Software Configuration Configuring the Cluster SoftwareImportant System Warning Disabling a RAID Controller Bios Scsi Host Adapter IDsRAID Level for the Shared Storage Subsystems RAID Level for the Internal Hard-Disk Drives OptionalHigh-Level Software Configuration Naming and Formatting Shared Drives Changing the IP Address of a Cluster NodeDriver for the RAID Controller Adjusting the Paging File Size and Registry Sizes 8 Mode on the SDS 100 Storage SystemVerifying the Cluster Functionality Updating the NIC DriverScsi Controller IDs Cluster DomainRAID Controller Driver Shared Storage Subsystem Drive LettersUninstalling Microsoft Cluster Server Cluster ServiceRemoving a Node From a Cluster Availability of Cluster ResourcesSetting Up the Quorum Resource Using the ftdisk DriverUsing the Maximize Feature in PowerEdge RAID Console Cluster RAID Controller FunctionalityRebuild Operation in RAID Console Page Internet Information Server Service Running Applications on a ClusterFile Share Service Print Spooler Service Using the Rediscovery Application in Intel LANDesk Tape Backup for Clustered Systems Running chkdsk /f on a Quorum DiskPage Troubleshooting TroubleshootingTroubleshooting Troubleshooting Troubleshooting Adding Expansion Cards for a Cluster Upgrade Upgrading to a Cluster ConfigurationChecking Your Existing Hardware Mounting, Cabling, and Configuring the Cluster Hardware Installing and Configuring the Cluster Software Installing and Configuring NICsUpgrading the PowerEdge 4200 Firmware Upgrading the PowerEdge SDS 100 Storage System FirmwareMove all cluster resources to the first cluster node Stand-Alone and Rack Configurations Power Requirements of the PowerEdge ClusterSupported Stand-Alone Configurations Rack Safety NoticesKit Installation Restrictions Rack Stabilizer FeetConfiguration PowerEdge SDS 100 storage systems Supported Rack Configuration Figure B-3. Supported Rack ConfigurationRack-Mounting the Network Switch Cluster Data Sheet Page Dell PowerEdge Cluster Installer Data Card and Checklist Microsoft Cluster Service Installation PowerEdge Cluster Configuration Matrix PowerEdge Cluster Configuration Matrix Safety Standard Regulatory ComplianceRegulatory Standards CE NoticePage Safety Information for Technicians Page Warranties and Return Policy Coverage During Year OneCoverage During Years Two and Three Total Satisfaction Return Policy U.S. and Canada OnlyGeneral Warranties and Return Policy Page Bios IndexPage Scsi Page