Dell 4500 Network Problems, Power Problems, Check the mouse cable, Check the mouse settings

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Pressing the power button does not clear the computer's settings and does not restore mouse functionality.

Check the mouse cable

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

Ensure that the cable is firmly connected to the computer.

Test the mouse — Connect a mouse that works properly to the computer, and try using the mouse. If the new mouse works, the original mouse was faulty.

Check the mouse settings

1.Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.Click Mouse.

3.Try adjusting the settings.

Reinstall the mouse driver — See "Reinstalling Drivers."

Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."

Network Problems

Check the network cable connector — Ensure that the network cable is connected as shown in the Dell Owner's Manual.

Check the network lights on the back of the computer — No light indicates that there is no network communication. Try replacing the network cable.

Restart the computer and try to log on to the network again

Check your network settings — settings are correct and that the

Contact your network administrator or the person who set up your network to verify that your network network is functioning.

Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the "Safety Instructions."

HINT: If the power light on the front of the computer is steady green, the computer is operating normally.

Adjust the Power Properties — Your computer may be in standby or hibernate mode. For information on power conservation modes, see the Tell Me How help file, or search for the keyword standby or hibernate in Windows® Help.

If the power light is blinking green — The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation.

If the power light is off — The computer is either turned off or is not receiving power.

Ensure that the power cable is firmly inserted into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the voltage selection switch is set to match the AC power at your location.

Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on.

Swap the computer and monitor power cables to determine if the power cable is defective.

Ensure that the microprocessor power cable is securely connected to the system board.

Ensure that the power supply cables are securely connected to the system board.

Remove and then reinstall the memory modules.

Remove and then reinstall any cards.

If the problem persists, contact Dell. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call.

If the power light is amber and green — The computer is receiving electrical power, but an internal power problem might exist.

Ensure that the microprocessor power cable is securely connected to the system board.

If the problem persists, contact Dell. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call.

Eliminate interference — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of

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Contents Dell Dimension Diagnostic Code Definition Corrective Action Advanced TroubleshootingDiagnostic Codes Back to ContentsBeep Codes Possible Cause Corrective Action Beep CodesSystem Messages System boardRestoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Click Help and Support Click System RestoreUsing Windows XP Device Driver Rollback Reinstalling DriversUndoing the Last System Restore Resolving Software and Hardware Incompatibilities Reinstalling Windows XPUsing the Dell Dimension ResourceCD Reinstall the appropriate drivers What Are You Looking For? Find it Here DocumentationFinding Information for Your Computer Click User and system guides, and then click Users guides Printed DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesViewing the Tell Me How Help File Adding Parts Safety InstructionsWhen Using Your Computer Protecting Against Electrostatic Discharge When Working Inside Your ComputerErgonomic Computing Habits Battery Disposal Reattaching the Front Door Shutting Down the ComputerReattaching the Front Door and Hinge Arms Windows XPOpening the Computer Cover Open the computer cover Adding CardsClose the computer cover Removing CardsOpen the computer cover Remove the AGP card Adding MemoryReplacing an AGP Card Reinstall the AGP card Close the computer coverAdding a Second Hard Drive Adding Other Drives Inch Devices Inch Devices Replacing the Microprocessor Open the computer cover Installing the Microprocessor Removing the Front I/O Panel Removing the Power Supply Replacing the Power SupplyReplacing the System Board Replacing the Power SupplyReplacing the System Board Removing the System BoardClosing the Computer Cover Finding Help Information Solving ProblemsBattery Problems Drive Problems Floppy drive problemsDVD drive problems Mail, Modem, and Internet ProblemsCD drive problems Problems writing to a CD-RW drive Verify that the modem is communicating with Windows Error Messages General Problems Computer stops respondingProgram crashes repeatedly Other software problemsOther technical problems Program stops respondingRestart the computer Keyboard ProblemsMouse Problems General hardware problemsReinstall the mouse driver See Reinstalling Drivers Network ProblemsPower Problems Check the mouse settingsNo sound from speakers Printer ProblemsScanner Problems Sound and Speaker ProblemsIf the screen is difficult to read Video and Monitor ProblemsNo sound from headphones If the screen is blankBack to Contents Technical Specifications Controls and Lights PowerAudio2 VideoPage Main Screen System Setup ProgramEntering the System Setup Program OverviewOption Function Displays the Peripheral Configuration submenuAdvanced Screen Displays the Event Log Configuration submenu Boot Configuration SubmenuPeripheral Configuration Submenu Displays the Diskette Configuration submenuInterrupt IDE Configuration SubmenuPrimary IDE Master Submenu Base I/O AddressNone Diskette Configuration SubmenuEvent Log Configuration Submenu Security Screen Video Configuration SubmenuLast State Power ScreenStay Off default Power OnExit Screen Boot ScreenEnabling the Processor Serial Number Clearing Forgotten PasswordsTechnical Overview Internal View System Board Connectors and SocketsPower Supply DC Connector Pin Assignments Power SupplyDC Power Connectors Pin Number Signal name 18-AWG Wire DC Power Connector P1DC Power Connector P2 DC Power Connector P7 IDE Interface Cable Connections for Dell-Installed DrivesPlacement of Dell-Installed Cards DC Power Connectors P3, P5, P6, P8, and P9Card Connector Card Description Front View Back View Controls and LightsFront View Back View USB 2.0 ConnectorsSerial Connector Hints, Notices, and Cautions Abbreviations and Acronyms Hints, Notices, and CautionsAbbreviations and Acronyms
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