Dell 4500 Printer Problems, Scanner Problems, Sound and Speaker Problems, No sound from speakers

Page 36

interference are:

Power extension cables

Keyboard and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

Printer Problems

HINT: Dell does not cover the printer's warranty. If you need technical assistance for your printer, call the printer's manufacturer. See the printer documentation for the correct phone number.

Check the printer documentation — See the printer documentation for setup and troubleshooting information.

Ensure that the printer is turned on — See the printer documentation for power button information.

Verify the printer cable connections

See the printer documentation for cable connection information.

Ensure that the printer cables are securely connected to the printer and the computer as shown in the Dell Owner's Manual.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Verify that the printer is recognized by Windows®

1.Click the Start button.

2.Click Control Panel.

3.Click Printers and Other Hardware.

4.Click View installed printers or fax printers. If the printer is listed, right-click the printer icon.

5.Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

Reinstall the printer driver — See the printer documentation for instructions.

Scanner Problems

HINT: Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone number.

Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.

Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button.

Restart the computer and try the scanner again

Check the cable connections

If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is turned on.

Ensure that the scanner cable is firmly connected to the computer and to the scanner.

Verify that the scanner is recognized by Microsoft® Windows®

1.Click the Start button.

2.Click Control Panel.

3.Click Printers and Other Hardware.

4.Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.

Reinstall the scanner driver — See the scanner documentation for instructions.

Sound and Speaker Problems

No sound from speakers

HINT: The volume control in some MP3 players overrides the Windows® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

Check the speaker cable connections — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers.

Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have

Image 36
Contents Dell Dimension Advanced Troubleshooting Diagnostic CodesBack to Contents Diagnostic Code Definition Corrective ActionBeep Codes System MessagesSystem board Beep Codes Possible Cause Corrective ActionUsing System Restore Creating a Restore PointClick Help and Support Click System Restore Restoring the Computer to an Earlier Operating StateReinstalling Drivers Undoing the Last System RestoreUsing Windows XP Device Driver Rollback Reinstalling Windows XP Using the Dell Dimension ResourceCDResolving Software and Hardware Incompatibilities Reinstall the appropriate drivers Documentation Finding Information for Your ComputerWhat Are You Looking For? Find it Here Printed Documentation Online DocumentationDownloading the Tell Me How Help File and Associated Files Click User and system guides, and then click Users guidesViewing the Tell Me How Help File Safety Instructions When Using Your ComputerAdding Parts When Working Inside Your Computer Ergonomic Computing Habits Battery DisposalProtecting Against Electrostatic Discharge Shutting Down the Computer Reattaching the Front Door and Hinge ArmsWindows XP Reattaching the Front DoorOpening the Computer Cover Adding Cards Open the computer coverRemoving Cards Close the computer coverAdding Memory Open the computer cover Remove the AGP cardReinstall the AGP card Close the computer cover Replacing an AGP CardAdding a Second Hard Drive Adding Other Drives Inch Devices Inch Devices Replacing the Microprocessor Open the computer cover Installing the Microprocessor Removing the Front I/O Panel Replacing the Power Supply Removing the Power SupplyReplacing the Power Supply Replacing the System BoardRemoving the System Board Replacing the System BoardClosing the Computer Cover Solving Problems Battery Problems Drive ProblemsFloppy drive problems Finding Help InformationMail, Modem, and Internet Problems CD drive problemsProblems writing to a CD-RW drive DVD drive problemsError Messages General ProblemsComputer stops responding Verify that the modem is communicating with Windows Other software problems Other technical problems Program stops responding Program crashes repeatedlyKeyboard Problems Mouse ProblemsGeneral hardware problems Restart the computerNetwork Problems Power ProblemsCheck the mouse settings Reinstall the mouse driver See Reinstalling DriversPrinter Problems Scanner ProblemsSound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to readBack to Contents Technical Specifications Power Audio2Video Controls and LightsPage System Setup Program Entering the System Setup ProgramOverview Main ScreenDisplays the Peripheral Configuration submenu Advanced ScreenOption Function Boot Configuration Submenu Peripheral Configuration SubmenuDisplays the Diskette Configuration submenu Displays the Event Log Configuration submenuIDE Configuration Submenu Primary IDE Master SubmenuBase I/O Address InterruptDiskette Configuration Submenu Event Log Configuration SubmenuNone Video Configuration Submenu Security ScreenPower Screen Stay Off defaultPower On Last StateBoot Screen Exit ScreenClearing Forgotten Passwords Enabling the Processor Serial NumberInternal View System Board Connectors and Sockets Technical OverviewPower Supply DC Power ConnectorsPower Supply DC Connector Pin Assignments DC Power Connector P1 DC Power Connector P2Pin Number Signal name 18-AWG Wire IDE Interface Cable Connections for Dell-Installed Drives Placement of Dell-Installed CardsDC Power Connectors P3, P5, P6, P8, and P9 DC Power Connector P7Card Connector Card Description Controls and Lights Front ViewFront View Back View USB 2.0 Connectors Back ViewSerial Connector Hints, Notices, and Cautions Abbreviations and AcronymsHints, Notices, and Cautions Abbreviations and Acronyms
Related manuals
Manual 142 pages 55.16 Kb