Dell 1100/B110 owner manual 101

Page 101

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Germany (Langen)

Website: support.euro.dell.com

 

International Access Code: 00 E-mail: tech_support_central_europe@dell.com

 

Country Code: 49

Technical Support

06103 766-7200

City Code: 6103

Home/Small Business Customer Care

0180-5-224400

 

Global Segment Customer Care

06103 766-9570

 

Preferred Accounts Customer Care

06103 766-9420

 

Large Accounts Customer Care

06103 766-9560

 

Public Accounts Customer Care

06103 766-9555

 

Switchboard

06103 766-7000

 

 

 

Greece

Website: support.euro.dell.com

 

International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/

 

Country Code: 30

Technical Support

00800-44 14 95 18

 

Gold Service Technical Support

00800-44 14 00 83

 

Switchboard

2108129810

 

Gold Service Switchboard

2108129811

 

Sales

2108129800

 

Fax

2108129812

 

 

 

Grenada

General Support

toll-free: 1-866-540-3355

 

 

 

Guatemala

General Support

1-800-999-0136

 

 

 

Guyana

General Support

toll-free: 1-877-270-4609

 

 

 

Appendix

101

Page 100 Page 102
Image 101
Page 100 Page 102
Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector September WD492 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information When you use Use the Service Tag toService Code to direct Order status, warranty, and repair informationConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs 800 by 600 pixelsMedia Type Read Write Rewritable Using Blank CDs and DVDsClick Hardware and click Device Manager Hyper-ThreadingHelpful Tips Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesIeee 1394 Device Problems Lockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer Connector J6J1 J7J2 Main power connector J3J1 Floppy drive connector IDE drive connector CD/DVD driveInternal speaker LS9J1 Password jumper CD/DVD audio connector J9C1DDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Crossbar Securing clips ConnectorNotch PCI Cards Installing a PCI CardCards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertSide hinges Front panel DrivesReattaching the Front Panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Small bracket tabs Drive bracket Hard drive Screws Hard drive Bracket tabs Drive bracketInstalling a Hard Drive Removing and Installing Parts Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabSpecifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsDisabled Hyper-Threading is Off IDE CD-ROM Device not installedEnabled Hyper-Threading is On Life of the processor and void the warrantyTo Off, AT, PS/2, EPP, or ECP COM3Auto, Read Only, or Off Up from Hibernate or OffIts performance is not affected Enabled or DisabledChanging Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Toll-free0660 0820 240 530Bahamas BarbadosChile Santiago 866 440Cayman Islands 592 818 818Colombia 980-9-15-3978Denmark Copenhagen Website support.euro.dell.com 02 2186 277023 3287100 101 102 103 104 105 106 107 108 109 110 111 112 Index 113114 115 116 USB
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