Dell 1100/B110 Microsoft Windows License Label, Use the Service Tag to, Identify your computer

Page 8

What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft® Windows® License

• Microsoft Windows License Label

These labels are located on your computer.

 

• Use the Service Tag to

 

identify your computer

 

when you use

 

support.dell.com or

 

contact technical

 

support.

 

• Enter the Express

 

Service Code to direct

 

your call when

 

contacting technical

 

support.

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, and online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website at

• Upgrades — Upgrade information for components, such

premier.support. dell.com.

as memory, the hard drive, and the operating system

 

• Customer Care — Contact information, service call and

 

order status, warranty, and repair information

 

• Service and support — Service call status and support

 

history, service contract, online discussions with

 

technical support

 

• Reference — Computer documentation, details on my

 

computer configuration, product specifications, and

 

white papers

 

• Downloads — Certified drivers, patches, and software

 

updates

 

 

 

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1 Click the Start button and click Help and Support.

• How to personalize my desktop

2 Type a word or phrase that describes your problem and

 

click the arrow icon.

 

3 Click the topic that describes your problem.

 

4 Follow the instructions on the screen.

 

 

8

Finding Information

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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector September WD492 Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Use the Service Tag to When you useService Code to direct Order status, warranty, and repair informationSetting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs 800 by 600 pixelsUsing Blank CDs and DVDs Media Type Read Write RewritableClick Hardware and click Device Manager Hyper-ThreadingHelpful Tips Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced TroubleshootingProblem Description Suggested Resolution Remove the card, reinstall it seeIf the problem still exists, install a If the problem persists orDetermine if a conflict exists by Restarting the computer seeSee Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver? Reinstalling DriversDrivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Using the Operating System CD Reinstalling Windows XPBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Floppy drive connector IDE drive connector CD/DVD drive Connector J6J1 J7J2 Main power connector J3J1Internal speaker LS9J1 Password jumper CD/DVD audio connector J9C1DDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Crossbar Securing clips ConnectorNotch PCI Cards Installing a PCI CardCards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertSide hinges Front panel DrivesReattaching the Front Panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Hard drive Bracket tabs Drive bracket Small bracket tabs Drive bracket Hard drive ScrewsInstalling a Hard Drive Removing and Installing Parts Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverSpecifications Connectors Three Connector size Pins ConnectorsVideo AudioConnectors PS/2 keyboard and mouse PowerInformation Backup battery WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemIDE CD-ROM Device not installed Disabled Hyper-Threading is OffEnabled Hyper-Threading is On Life of the processor and void the warrantyCOM3 To Off, AT, PS/2, EPP, or ECPAuto, Read Only, or Off Up from Hibernate or OffEnabled or Disabled Its performance is not affectedChanging Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Cleaning Your Computer Computer, Keyboard, and MonitorMouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification InformationAntigua and Barbuda Argentina Buenos AiresAruba Toll-free0820 240 530 0660Bahamas BarbadosChile Santiago 866 440Cayman Islands 818 592 818Colombia 980-9-15-397802 2186 27 Denmark Copenhagen Website support.euro.dell.com7023 3287100 101 102 103 104 105 106 107 108 109 110 111 112 113 Index114 115 USB 116
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