Dell 1100/B110 owner manual 592 818, Colombia, 980-9-15-3978, Costa Rica

Page 98

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

China (Xiamen)

Technical Support website: support.dell.com.cn

 

Country Code: 86

Technical Support E-mail: cn_support@dell.com

 

City Code: 592

Technical Support Fax

818 1350

 

Technical Support (Dimension™ and Inspiron™)

toll-free: 800 858 2969

 

Technical Support (OptiPlex™, Latitude™, and

toll-free: 800 858 0950

 

Dell Precision™)

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

Technical Support (projectors, PDAs, printers,

toll-free: 800 858 2920

 

switches, routers, and so on)

 

 

Customer Advocacy

toll-free: 800 858 2060

 

Customer Advocacy Fax

592 818 1308

 

Home and Small Business

toll-free: 800 858 2222

 

Preferred Accounts Division

toll-free: 800 858 2557

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and

toll-free: 800 858 2955

 

Education

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

Large Corporate Accounts East Government and

toll-free: 800 858 2669

 

Education

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

98

Appendix

Image 98 Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector September WD492 Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Code to direct Use the Service Tag toWhen you use Order status, warranty, and repair informationSetting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD 800 by 600 pixelsUsing Blank CDs and DVDs Media Type Read Write RewritableClick Hardware and click Device Manager Hyper-ThreadingHelpful Tips Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced TroubleshootingIf the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists orSee Determine if a conflict exists byRestarting the computer see Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CDResolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Internal speaker LS9J1 Password jumper Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 CD/DVD audio connector J9C1DDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Crossbar Securing clips ConnectorNotch PCI Cards Installing a PCI CardCards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertSide hinges Front panel DrivesReattaching the Front Panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Hard drive Bracket tabs Drive bracket Small bracket tabs Drive bracket Hard drive ScrewsInstalling a Hard Drive Removing and Installing Parts Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverSpecifications Video Connectors Three Connector size PinsConnectors AudioInformation Backup battery Connectors PS/2 keyboard and mousePower WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemEnabled Hyper-Threading is On IDE CD-ROM Device not installedDisabled Hyper-Threading is Off Life of the processor and void the warrantyAuto, Read Only, or Off COM3To Off, AT, PS/2, EPP, or ECP Up from Hibernate or OffEnabled or Disabled Its performance is not affectedChanging Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification InformationAruba Antigua and BarbudaArgentina Buenos Aires Toll-freeBahamas 0820 240 5300660 BarbadosChile Santiago 866 440Cayman Islands Colombia 818592 818 980-9-15-39787023 02 2186 27Denmark Copenhagen Website support.euro.dell.com 3287100 101 102 103 104 105 106 107 108 109 110 111 112 113 Index114 115 USB 116
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