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| Memory modules are detected, but a | • If you have two or more memory modules installed, remove the modules, reinstall one |
| memory failure has occurred. | module (see Installing Memory), and then restart the computer. If the computer starts |
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| normally, reinstall an additional module. Continue until you have identified a faulty |
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| module or reinstalled all modules without error. |
|
| • If available, install properly working memory of the same type into your computer (see |
|
| Installing Memory). |
|
| • If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). |
|
|
|
| A possible graphics card failure has | • If the computer has a graphics card, remove the card, reinstall it (see PCI Express |
| occurred. | Cards), and then restart the computer. |
|
| • If the problem still exists, install a graphics card that you know works and restart the |
|
| computer. |
|
| • If the problem persists or the computer has integrated graphics, contact Dell (see |
|
| "Contacting Dell" in your Owner's Manual). |
|
|
|
| A possible floppy or hard drive failure | Reseat all power and data cables and restart the computer. |
| has occurred. |
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|
|
|
| A possible USB failure has occurred. | Reinstall all USB devices, check cable connections, and then restart the computer. |
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|
|
| No memory modules are detected. | • If you have two or more memory modules installed, remove the modules, reinstall one |
|
| module (see Installing Memory), and then restart the computer. If the computer starts |
|
| normally, reinstall an additional module. Continue until you have identified a faulty |
|
| module or reinstalled all modules without error. |
|
| • If available, install properly working memory of the same type into your computer (see |
|
| Installing Memory). |
|
| • If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). |
|
|
|
| Memory modules are detected, but a | • Ensure that no special memory module/memory connector placement requirements exist |
| memory configuration or compatibility | (see Memory Installation Guidelines). |
| error exists. | • Verify that the memory modules that you are installing are compatible with your |
|
| computer (see Memory Installation Guidelines). |
|
| • If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). |
|
|
|
| Another failure has occurred. | • Ensure that the cables are properly connected to the system board from the hard drive, |
|
| CD drive, and DVD drive (see Drives). |
|
| • If there is an error message on your screen identifying a problem with a device (such as |
|
| the floppy drive or hard drive), check the device to ensure that it is functioning properly. |
|
| • If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). |
|
|
|
| After POST is complete, all four | None. |
| diagnostic lights turn green briefly |
|
| before turning off to indicate normal |
|
| operating condition. |
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|
Beep Codes
Your computer might emit a series of beeps during
If your computer beeps during
1.Write down the beep code.
2.Run the Dell Diagnostics to identify a more serious cause (see Dell Diagnostics).
Code | Cause |
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|
2 short, 1 long | BIOS checksum error |
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1 long, 2 short | Memory test failure (bad memory during memory sizing) |
|
1 long, 3 short, 2 short | No memory |
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1 short | F12 key pressed |
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|
System Messages
NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared.