Dell E520 service manual Starting the Dell Diagnostics

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Advanced Troubleshooting: Dell Dimension E520 Service Manual

CMOS

Checksum

Failure

CMOS System

Options Not

Set

CMOS Display

Type

Mismatch

CMOS Memory

Size

Mismatch

CMOS Time

and Date Not

Set

Diskette

Boot Failure

DMA Error

DMA 1 Error

DMA 2 Error

FDD

Controller

Failure

HDD

Controller

Failure

INTR1 Error

INTR2 Error

Invalid Boot Diskette

Keyboard

Error

KB/Interface Error

No ROM

Basic

information in the system setup program is incorrect or the battery charge may be low.

Drive A or B is present but has failed the BIOS POST.

Error in the DMA controller on the system board.

The BIOS cannot communicate with the floppy drive or hard drive controller.

An interrupt channel on the system board failed to POST.

The operating system cannot be located on drive A or drive C.

The BIOS has detected a stuck key.

An error occurred with the keyboard connector.

The operating system cannot be located on drive A or drive C.

System Setup), verify the system configuration, and then restart the computer.

Ensure that the drive is installed correctly in the computer and defined correctly in the system setup program (see Entering System Setup). Check the interface cable at both ends.

The keyboard or system board may need to be replaced.

Ensure that the floppy drive or the hard drive is installed correctly in the computer (see Drives) and defined correctly in the system setup program (see Entering System Setup). Check the interface cable at both ends.

The keyboard or system board may need to be replaced.

Enter the system setup program (see Entering System Setup)and confirm that drive A or drive C is properly identified.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Enter the system setup program (see Entering System Setup) and confirm that drive A or drive C is properly identified.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics

1. Turn on (or restart) your computer.

file:///T/htdocs/systems/dimE520/en/SM_EN/adtshoot.htm[10/16/2012 1:04:50 PM]

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Contents Model Dcta July 2006 Rev. A00 Turning Off Your Computer Getting StartedRecommended Tools Before Working Inside Your ComputerBack to Contents About Your Computer Front View of the ComputerBack View of the Computer Back Panel Connectors Has been securely attached VGA connector Inside View of Your Computer System Board ComponentsPower Supply DC Connector Pin Assignments ClrpswdDC Power Connector P1 Pin Number Signal Name Color Wire GaugeDC Power Connect P3, P5, P8, and P9 DC Power Connector P2Pin Number Signal Name AWG Wire DC Power Connector P7 DC Power Connector P10Memory ProcessorComputer Information Expansion Bus VideoAudio DrivesPower ConnectorsControls and Lights Physical EnvironmentalAdvanced Troubleshooting Power LightsDiagnostic Lights Problem Description Suggested ResolutionBeep Codes Code CausePossible Cause System MessagesMessage Corrective ActionDell Diagnostics Starting the Dell DiagnosticsOption Function Dell Diagnostics Main MenuTab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversResolving Software and Hardware Incompatibilities Click Roll Back DriverClick Start, then click Help and Support System Setup Screens Entering System SetupOverview System Setup Options SystemOnboard Devices Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Forgotten Passwords Flashing the Bios Clearing Cmos SettingsClick Save this program to disk, and then click OK Back to Contents Removing and Installing Parts Removing the Computer CoverInside View of Your Computer System Board Components Usbback Memory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemoryRemoving Memory Cards PCI CardsRelease tab Bracket caught outside of slot Removing a PCI Card Installing a PCI Express Card PCI Express CardsPage Page Removing a PCI Express Card Drive Panel Removing the Drive PanelInstalling the Drive-Panel Insert Removing the Drive-Panel InsertInstalling the Drive Panel DrivesConnecting Drive Cables Drive Interface ConnectorsHard Drive Removing a Hard DriveInstalling a Hard Drive Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Shoulder screws Media Card Reader Removing a Media Card ReaderInstalling a Media Card Reader Reader Media Card Reader Screws CD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Screws Battery Replacing the BatteryPower Supply Removing the Power SupplyInstalling the Power Supply ProcessorRemoving the Processor Processor socket Installing the Processor Panel Panel Components Removing the I/O PanelProcessor Fan Installing the I/O PanelRemoving the Processor Fan Page System Board Installing the Processor FanRemoving the System Board Installing the System Board Replacing the Computer Cover
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