
Advanced Troubleshooting: Dell Dimension E520 Service Manual
Back to Contents Page
Advanced Troubleshooting
Dell™ Dimension™ E520 Service Manual
 Power Lights
 Power Lights
 Diagnostic Lights
 Diagnostic Lights
 Beep Codes
 Beep Codes
 System Messages
 System Messages
 Dell Diagnostics
 Dell Diagnostics
 Drivers
 Drivers
 Resolving Software and Hardware Incompatibilities
 Resolving Software and Hardware Incompatibilities
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:
 If the power light is green and the computer is not responding:
 If the power light is green and the computer is not responding:
 Ensure the display is connected and powered on.
 Ensure the display is connected and powered on.
 If the display is connected and powered on see Diagnostic Lights.
 If the display is connected and powered on see Diagnostic Lights.
 If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
 If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
 If the power light is off, the computer is either turned off or is not receiving power.
 If the power light is off, the computer is either turned off or is not receiving power.
 Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
 Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
 If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also, bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
 If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also, bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
 Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
 Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
 Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).
 Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).
 If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.
 If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.
 Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
 Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
 If the power light is steady amber, a device might be malfunctioning or incorrectly installed.
 If the power light is steady amber, a device might be malfunctioning or incorrectly installed.
 Remove and then reinstall the memory modules (see Memory).
 Remove and then reinstall the memory modules (see Memory).
 Remove and then reinstall any cards (see Cards).
 Remove and then reinstall any cards (see Cards).
 Remove and then reinstall the graphics card, if applicable (see Cards).
 Remove and then reinstall the graphics card, if applicable (see Cards).
 Ensure that all power cables are securely connected to the system board (see System Board Components).
 Ensure that all power cables are securely connected to the system board (see System Board Components).
file:///T/htdocs/systems/dimE520/en/SM_EN/adtshoot.htm[10/16/2012 1:04:50 PM]