Dell DHP, DHM manual Using the Drivers and Utilities CD

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If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer.

See "Finding Information for Your Computer" on page 5 for an example of the express service code and service tag numbers.

Express Service Code:___________________________

Service Tag Number:___________________________

Your computer includes the following tools that can help you solve a problem:

DELL DIAGNOSTICS — The Dell Diagnostics tests various components in your computer and helps to identify the cause of computer problems. For more information, see "Starting the Dell Diagnostics" on page 20.

THE FOLLOWING FEATURES CAN INDICATE A POSSIBLE FAILURE AND HELP YOU TROUBLESHOOT A COMPUTER PROBLEM. SEE YOUR User’s Guide FOR MORE INFORMATION —

SYSTEM LIGHTS — Located on the front of the computer

DIAGNOSTIC LIGHTS — Located on the back of the computer

SYSTEM MESSAGES — Appear on your monitor screen

BEEP CODES — A series of audible beeps emitted by your computer

Using the Drivers and Utilities CD

To use the Drivers and Utilities CD (also known as the ResourceCD) while you are running the Windows operating system:

NOTE: To access device drivers and user documentation, you must use the Drivers and Utilities CD while you are running Windows.

1Turn on the computer and allow it to boot to the Windows desktop.

2Insert the Drivers and Utilities CD into the CD drive.

If you are using the Drivers and Utilities CD for the first time on this computer, the ResourceCD Installation window opens to inform you that the Drivers and Utilities CD is about to begin installation.

Setup and Quick Reference Guide

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Contents Setup and Quick Reference Guide Page Contents Page Finding Information for Your Computer About This GuideClick User’s and system guides and click User’s guides L l P r e m i e r S u p p o r t We b s i t e General User’s Guide When Using Your Computer When Working Inside Your Computer Getting Started/Setup Setup and Quick Reference Guide USB N i -To w e r S e t u p W i t h E x p a n s i o n C a r d Monitor Connections Use the DVI connectors to connect to one or two DVI monitors Solving Problems Completed SetupUsing the Drivers and Utilities CD Drivers for Your Computer Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Regulatory Information Running the Dell IDE Hard Drive DiagnosticsClass B Class aNOM Information Mexico Only Limited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? How will you fix my product? What if I purchased a service contract?Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What do I do if I am not satisfied? Limited Warranty Terms for Canada How long does this limited warranty last? Consumers What do I do if I am not satisfied? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Exclusions GuaranteeDell-Branded Peripheral Products Return PolicyLimitation and Statutory Rights Intel’s Three Year Limited Warranty What are ’Errata’? Setup and Quick Reference Guide
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