Dell 7810 owner manual Troubleshooting Your Computer, Diagnostic LEDs

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Diagnostic LEDs

NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-On Self Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop.

The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer visible.

Each LED has two possible states of OFF or ON.

NOTE: The diagnostic lights will blink when the power button is amber or off, and will not blink when it is white.

Table 14. POST Diagnostic LED Patterns

Power LED State

System State

Notes

Off

S5/S4

Normal- System is Off/Hibernate

Blinking White

S3

Normal- System is in Standby/Suspend

Blinking Amber

N/A

Abnormal- PSU cannot turn on, recommend PSU BIST.

 

 

Replace PSU.

Steady White

S0

Normal- System is on functioning

Steady Amber

N/A

Abnormal- System cannot turn on, recommend check

 

 

motherboard components or replace motherboard.

NOTE: Amber LED blinking scheme pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7. Pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed by long pause then repeats.

Table 15. POST Diagnostic LED Patterns

Blink Patter

2,1

2,2

System State

A possible system motherboard failure has occurred.

A possible PSU or cabling issue has occurred.

Notes

Recommend replace motherboard.

Run PSU BIST.

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Contents Dell Precision Tower Page Contents Additional Information Before Working Inside Your Computer Working on Your ComputerTurning Off Your Computer After Working Inside Your Computer Recommended Tools Removing and Installing ComponentsFront and Back View of T7810 Computer System OverviewIntrusion switch Removing the Power Supply Unit PSU Removing the Computer Cover Installing the Power Supply Unit PSURemoving the Front Bezel Installing the Computer CoverRemoving the Slim Line Optical Drive Installing the Front BezelPage Page Removing the Hard Drive Installing the Slim Line Optical DrivePage Page Removing the HDD Thermal Sensor Installing the Hard DriveRemoving the Input/Output I/O Panel Installing the HDD Thermal SensorPage Removing the Memory Shroud Installing the Input/Output I/O PanelRemoving the Memory Installing the Memory ShroudRemoving the Coin-Cell Battery Installing the MemoryInstalling the Coin-Cell Battery Removing the Heatsink AssemblyRemoving the Heatsink Fan Installing the Heatsink AssemblyInstalling the Heatsink Fan Removing the Processor Removing the PCI Card Installing the ProcessorRemoving the PCIe-Card Retention Installing the PCI CardRemoving the System-Fan Assembly Installing the PCIe card retentionPage Page Removing the PSU Card Installing the System-Fan AssemblyInstalling the PSU Card Installing the Speaker Removing the SpeakerSystem Board Components Page Removing the System Board Installing the System Board Page Power Supply Unit PSU Lock Additional InformationMemory Module Guidelines Page System Setup Boot SequenceNavigation Keys Uefi System Setup OptionsCOM2 HDD-0 Slot Option Description SLOT2CPU2 Tower 7910 only Performance Hyper-Thread Control Post Behavior Updating the Bios Password Type System and Setup Password Disabling a System Password Follow the procedures in After Working Inside Your Computer Enhanced Pre-Boot System Assessment ePSA Diagnostics DiagnosticsDiagnostic LEDs Troubleshooting Your ComputerRe-seat all power and data cables Errors That Halt Your Computer Completely Error MessagesErrors That Do Not Halt Your Computer Page 2133 DDR4 Rdimm ECC Technical SpecificationsPCI SLOT1 Supports 2.5-inches SAS/SATA/HDD/SSDs Sata Power Page Contacting Dell
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