Dell 710 H2C, DCDO service manual Advanced Troubleshooting, Power Lights

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Advanced Troubleshooting

Dell™ XPS™ 710 H2C Edition Service Manual

Power Lights

Diagnostic Lights

Beep Codes

System Messages

Dell Diagnostics

Power Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:

If the power light is green and the computer is not responding, see Diagnostic Lights.

If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

If the power light is off, the computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).

If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.

Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.

Ensure that the processor power cable is securely connected to the system board (see System Board Components).

If the power light is steady amber, a device may be malfunctioning or incorrectly installed.

Remove and then reinstall the memory modules (see Memory).

Remove and then reinstall any cards (see Cards).

Eliminate interference. Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

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Contents Rev. A00 Front View About Your XPS ComputerFront I/O Connectors Back View Back I/O ConnectorsLink integrity Pdif Getting Started Before You BeginRecommended Tools Preparing to Work Inside Your ComputerTurn off the computer and all attached devices Removing the Computer Cover System Board Components Technical OverviewInside View of Your Computer Password jumper Password DC Power Connector P1 Power Supply PSU DC Connector Pin AssignmentsKW Power Supply Pin Signal AWG Wire Number Name Color DC Power Connector P2KW Power Supply DC Power Connector P3 Graphics CardPin Signal AWG Wire Number Name Color DC Power Connector P4 Graphics CardDC Power Connector P5 FD1 DC Power Connectors P10-P13 HDD2 and HDD5 DC Power Connector P6 and P7 BAY1 and Bay2DC Power Connectors P8 and P9 HDD0 and HDD1 Pin Number Signal Name AWG Wire Color DC Power Connectors P14 PeripheralDC Power Connector P15 Graphics Card 1-KW PSU Only DC Power Connector P16 Graphics Card 1-KW PSU Only Before You Begin Removing and Installing PartsRemoving the Computer Cover Inside View of Your Computer System Board Components White memory DDR2 Memory Overview MemoryInstalling Memory Addressing Memory ConfigurationsPage Removing Memory CardsRemoving PCI and PCI Express Cards Release tab Card retainer Installing PCI and PCI Express Cards Release tab Card retainer Page Alignment guide Page Alignment guide Page Drives Network Adapter and Sound Card SettingsAbout Serial ATA Drives General Drive Installation GuidelinesRemoving a Hard Drive Hard DrivePower cable Installing a Hard Drive Hard drive Replacing the Drive Panel Drive PanelRemoving the Drive Panel Removing a Floppy Drive Floppy DriveReplace the drive panel see Replacing the Drive Panel Installing a Floppy Drive Removing a Media Card Reader Media Card ReaderMedia card reader Installing a Media Card Reader Removing a CD/DVD Drive CD/DVD DriveData cable Installing a CD/DVD Drive Drive release latch CD/DVD drive Removing the Liquid Cooling Assembly Liquid Cooling AssemblyPage Tecpump Installing the Liquid Cooling Assembly Removing the Processor Installing the ProcessorProcessor Socket Removing the Computer Stand BatteryReplacing the Battery Replacing the Computer Cover Hinge slots Replacing the Computer Cover Back to Contents Power Lights Advanced TroubleshootingLight Pattern Problem Suggested Resolution Description Diagnostic LightsCode Cause Beep CodesMessage Possible Cause Corrective Action System MessagesWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Tab Function At the CD-ROM Startup Menu highlight Boot from CD-ROMOption Function Devices attached to your computer Entering System Setup System SetupSystem Setup Screens OverviewOptions List System Setup OptionsSystem DrivesOnboard Devices Performance Security Power Time Power ManagementTime set in Auto Power Time TimePost Behavior MaintenanceSetup & Boot Menu default Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Forgotten Passwords Clearing Cmos Settings Technical Specifications Expansion Bus ConnectorsControls and Lights USBEnvironmental PhysicalBack to Contents
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710 H2C, DCDO specifications

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