Dell 710 H2C, DCDO service manual When to Use the Dell Diagnostics

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Options Not

Set

CMOS Display

Type

Mismatch

CMOS Memory

Size

Mismatch

CMOS Time

and Date Not

Set

Diskette

Boot Failure

DMA Error

DMA 1 Error

DMA 2 Error

FDD

Controller

Failure

HDD

Controller

Failure

INTR1 Error

INTR2 Error

Invalid Boot Diskette

Keyboard

Error

KB/Interface Error

No ROM

Basic

Drive A or B is present but has failed the BIOS POST.

Error in the DMA controller on the system board.

The BIOS cannot communicate with the floppy drive or hard drive controller.

An interrupt channel on the system board failed to POST.

The operating system cannot be located on drive A or drive C.

The BIOS has detected a stuck key.

An error occurred with the keyboard connector.

The operating system cannot be located on drive A or drive C.

Ensure that the drive is installed correctly in the computer (see Drives) and defined correctly in the system setup program (see System Setup). Check the interface cable at both ends.

The keyboard or system board may need to be replaced.

Ensure that the floppy drive or the hard drive is installed correctly in the computer (see Drives) and defined correctly in the system setup program (see System Setup). Check the interface cable at both ends.

The keyboard or system board may need to be replaced.

Enter the system setup program (see Entering System Setup) and confirm that drive A or drive C is properly identified.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Enter the system setup program (see Entering System Setup) and confirm that drive A or drive C is properly identified.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" in your Owner's Manual and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: The Dell Diagnostics only operate on Dell computers.

Run Dell Diagnostics from your hard drive or from the Drivers and Utilities CD (ResourceCD).

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Contents Rev. A00 Front View About Your XPS ComputerFront I/O Connectors Back View Back I/O ConnectorsLink integrity Pdif Getting Started Before You BeginRecommended Tools Preparing to Work Inside Your ComputerTurn off the computer and all attached devices Removing the Computer Cover Technical Overview Inside View of Your ComputerSystem Board Components Password jumper Password DC Power Connector P1 Power Supply PSU DC Connector Pin AssignmentsKW Power Supply Pin Signal AWG Wire Number Name Color DC Power Connector P2KW Power Supply DC Power Connector P3 Graphics CardDC Power Connector P4 Graphics Card DC Power Connector P5 FD1Pin Signal AWG Wire Number Name Color DC Power Connector P6 and P7 BAY1 and Bay2 DC Power Connectors P8 and P9 HDD0 and HDD1DC Power Connectors P10-P13 HDD2 and HDD5 DC Power Connectors P14 Peripheral DC Power Connector P15 Graphics Card 1-KW PSU OnlyPin Number Signal Name AWG Wire Color DC Power Connector P16 Graphics Card 1-KW PSU Only Before You Begin Removing and Installing PartsRemoving the Computer Cover Inside View of Your Computer System Board Components White memory DDR2 Memory Overview MemoryInstalling Memory Addressing Memory ConfigurationsPage Removing Memory CardsRemoving PCI and PCI Express Cards Release tab Card retainer Installing PCI and PCI Express Cards Release tab Card retainer Page Alignment guide Page Alignment guide Page Drives Network Adapter and Sound Card SettingsAbout Serial ATA Drives General Drive Installation GuidelinesRemoving a Hard Drive Hard DrivePower cable Installing a Hard Drive Hard drive Drive Panel Removing the Drive PanelReplacing the Drive Panel Removing a Floppy Drive Floppy DriveReplace the drive panel see Replacing the Drive Panel Installing a Floppy Drive Removing a Media Card Reader Media Card ReaderMedia card reader Installing a Media Card Reader Removing a CD/DVD Drive CD/DVD DriveData cable Installing a CD/DVD Drive Drive release latch CD/DVD drive Removing the Liquid Cooling Assembly Liquid Cooling AssemblyPage Tecpump Installing the Liquid Cooling Assembly Installing the Processor ProcessorRemoving the Processor Socket Battery Replacing the BatteryRemoving the Computer Stand Replacing the Computer Cover Hinge slots Replacing the Computer Cover Back to Contents Power Lights Advanced TroubleshootingLight Pattern Problem Suggested Resolution Description Diagnostic LightsCode Cause Beep CodesMessage Possible Cause Corrective Action System MessagesWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive At the CD-ROM Startup Menu highlight Boot from CD-ROM Option FunctionTab Function Devices attached to your computer Entering System Setup System SetupSystem Setup Screens OverviewOptions List System Setup OptionsSystem DrivesOnboard Devices Performance Security Power Time Power ManagementTime set in Auto Power Time TimeMaintenance Setup & Boot Menu defaultPost Behavior Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Forgotten Passwords Clearing Cmos Settings Technical Specifications Expansion Bus ConnectorsControls and Lights USBEnvironmental PhysicalBack to Contents
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710 H2C, DCDO specifications

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