Dell DCDO, 710 H2C service manual System Messages, Message Possible Cause Corrective Action

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3-1-1 Slave DMA register failure

3-1-2 Master DMA register failure

3-1-3 Master interrupt mask register failure

3-1-4 Slave interrupt mask register failure

3-2-2 Interrupt vector loading failure

3-2-4 Keyboard Controller Test failure

3-3-1 NVRAM power loss

3-3-2 NVRAM configuration

3-4-1 Screen initialization failure

3-4-2 Screen retrace failure

4-2-1 No time tick

4-2-2 Shutdown failure

4-2-3 Gate A20 failure

4-2-4 Unexpected interrupt in protected mode

4-3-3 Timer-chip counter 2 failure

4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port test failure 4-4-4 Cache test failure

System Messages

NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared.

Message

Possible Cause

Corrective Action

8042 Gate-

The keyboard controller

If you receive this message after you make

A20 error

failed its test.

changes in the system setup program, enter the

 

 

system setup program and restore the original

 

 

value(s).

Address Line Short!

C:Drive Error

C:Drive

Failure

Cache

Memory Bad,

Do Not

Enable

Cache

CH-2 Timer

Error

CMOS Battery

State Low

CMOS

Checksum

Failure

CMOS System

An error in the address decoding circuitry in the memory has occurred.

The hard drive is not working or is not configured correctly.

The cache memory is not operating.

An error is occurring on the timer on the system board.

The system configuration information in the system setup program is incorrect or the battery charge may be low.

Reseat the memory modules (see Memory).

Ensure that the hard drive is installed correctly in the computer (see Hard Drive) and defined correctly in the system setup program (see System Setup).

See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

Enter the system setup program (see Entering System Setup), verify the system configuration, and then restart the computer.

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Contents Rev. A00 About Your XPS Computer Front ViewFront I/O Connectors Back I/O Connectors Back ViewLink integrity Pdif Before You Begin Getting StartedRecommended Tools Preparing to Work Inside Your ComputerTurn off the computer and all attached devices Removing the Computer Cover System Board Components Technical OverviewInside View of Your Computer Password jumper Password Power Supply PSU DC Connector Pin Assignments DC Power Connector P1DC Power Connector P2 KW Power Supply Pin Signal AWG Wire Number Name ColorDC Power Connector P3 Graphics Card KW Power SupplyPin Signal AWG Wire Number Name Color DC Power Connector P4 Graphics CardDC Power Connector P5 FD1 DC Power Connectors P10-P13 HDD2 and HDD5 DC Power Connector P6 and P7 BAY1 and Bay2DC Power Connectors P8 and P9 HDD0 and HDD1 Pin Number Signal Name AWG Wire Color DC Power Connectors P14 PeripheralDC Power Connector P15 Graphics Card 1-KW PSU Only DC Power Connector P16 Graphics Card 1-KW PSU Only Removing and Installing Parts Before You BeginRemoving the Computer Cover Inside View of Your Computer System Board Components White memory Memory DDR2 Memory OverviewAddressing Memory Configurations Installing MemoryPage Cards Removing MemoryRemoving PCI and PCI Express Cards Release tab Card retainer Installing PCI and PCI Express Cards Release tab Card retainer Page Alignment guide Page Alignment guide Page Network Adapter and Sound Card Settings DrivesGeneral Drive Installation Guidelines About Serial ATA DrivesHard Drive Removing a Hard DrivePower cable Installing a Hard Drive Hard drive Replacing the Drive Panel Drive PanelRemoving the Drive Panel Floppy Drive Removing a Floppy DriveReplace the drive panel see Replacing the Drive Panel Installing a Floppy Drive Media Card Reader Removing a Media Card ReaderMedia card reader Installing a Media Card Reader CD/DVD Drive Removing a CD/DVD DriveData cable Installing a CD/DVD Drive Drive release latch CD/DVD drive Liquid Cooling Assembly Removing the Liquid Cooling AssemblyPage Tecpump Installing the Liquid Cooling Assembly Removing the Processor Installing the ProcessorProcessor Socket Removing the Computer Stand BatteryReplacing the Battery Replacing the Computer Cover Hinge slots Replacing the Computer Cover Back to Contents Advanced Troubleshooting Power LightsDiagnostic Lights Light Pattern Problem Suggested Resolution DescriptionBeep Codes Code CauseSystem Messages Message Possible Cause Corrective ActionDell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Tab Function At the CD-ROM Startup Menu highlight Boot from CD-ROMOption Function Devices attached to your computer System Setup Entering System SetupSystem Setup Screens OverviewSystem Setup Options Options ListSystem DrivesOnboard Devices Performance Security Power Management Power TimeTime set in Auto Power Time TimePost Behavior MaintenanceSetup & Boot Menu default Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Forgotten Passwords Clearing Cmos Settings Technical Specifications Connectors Expansion BusUSB Controls and LightsPhysical EnvironmentalBack to Contents
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710 H2C, DCDO specifications

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