D-Link TM-G5240 user manual Introduction, Can’t connect to the Internet

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T-Mobile TM-G5240 Wireless Router User Manual

Version 0.7 041807

Troubleshooting

Introduction

This section provides solutions to problems that can occur during the installation and operation of the TM-G5240.

Note: It is recommended that you use an Ethernet connection to configure the TM-G5240 wireless router.

I can’t connect to the Internet

Check the lights for the TM-G5240.

•Power light – solid green

•Internet light – blinking green

•Port light (any port 1-4)– blinking green for data activity or solid green for no activity but has good connection

Confirm that all cables are connected correctly and securely.

•The modem is connected to your high speed internet connection.

•The modem is connected to the Internet port of the TM-G5240.

•The computer is connected to one of the numbered ports (1-4) on the TM-G5240.

•The TM-G5240’s power adapter is connected to an electrical outlet.

Power off all devices (unplug if needed) and power on each device in the following order:

•Cable or DSL modem

•TM-G5240

•Computer

If you have a static IP address, make sure your computer’s Internet settings are set to DHCP for the initial setup. See How do I assign static IP address section in this manual.

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Contents Mobile TM-G5240 Wireless Router Table of Contents Windows 95, 98, and ME Windows Vista Windows 2000 and XP TM-G5240 Wireless Router What is unique about the TM-G5240TM-G5240 Features Technical specifications Physical Dimensions Wireless Transmit PowerPower Input WeightPackage contents Panel components Back panelPower Light Front panelWhat you need before installing the TM-G5240 Other installation considerationsVersion 0.7 Configuring TM-G5240 Configure the TM-G5240Physical connection of hardware components Version 0.7 Version 0.7 Version 0.7 Version 0.7 Version 0.7 Version 0.7 Version 0.7 Version 0.7 Checks Internet Connection Type Configuration of TM-G5240 Dhcp CableStatic IP Pppoe DSLVersion 0.7 Version 0.7 Version 0.7 Page Encryption for your wireless computers Tips for Get Security Key Advanced Settings Configuration menuVersion 0.7 Home tab Home WizardHome Wireless AuthenticationWPA2 WPA-AutoVersion 0.7 Home WAN Home WAN Dynamic IP AddressVersion 0.7 Home WAN Static IP Address Secondary DNS Address -This is optionalHome WAN PPPoE Connect Mode Home LAN Home Dhcp Home Bridge Mode Advanced tab Advanced Virtual ServerVirtual Server Select Enabled or Disabled ExampleExample Advanced Applications Version 0.7 Advanced Filters Advanced Filters IP FiltersAdvanced Filters URL Blocking Advanced Filters Domain Blocking At Advanced Parental Control, you can adjust Advanced Parental ControlAdvanced Firewall Version 0.7 Advanced DMZ Advanced Performance Version 0.7 Tools Admin Tools tabVersion 0.7 Tools Time Tools System Tools Firmware Tools Ddns Tools Misc Version 0.7 Tools Cable Test Tools Pairing Status Device Info Status tabWAN Wireless Status Log Log Settings Status LogStatus Statistics Status Wireless Help tab Introduction Can’t connect to the InternetCD will not run when I insert it into the CD-ROM drive Want to use a broadband modem with a USB connectionCan’t wirelessly connect to the TM-G5240 My wireless connection keeps droppingWant to modify TM-G5240 settings Reset to factory default settingHow do I find the IP address Windows 95, 98, and MEWindows Vista Windows 2000 and XPHow do I assign a static IP address Windows XPWindows Windows 98 and MEClick Specify an IP Address Dynamic cable connection How can I set up TM-G5240 to work with a cable modemClick Clone Mac Address Static cable connection Version 0.7 Version 0.7 Version 0.7 How do I open ports on the TM-G5240 Version 0.7 Version 0.7 Version 0.7 Limited Warranty Submitting a Claim Trademarks