NETGEAR WNR2000V3 manual Troubleshooting

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a.Make sure your PC is connected to your router and the router is powered on.

b.Insert the Resource CD that came with your router into your PC.

–The CD will automatically start and detect the language you are using on your PC. Select a different language option, if you prefer.

–If the CD does not automatically start, browse the CD and double-click on .

c.Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process.

d.After firmware recovery is complete, follow the prompts to restore your configuration settings.

•Power Light Stays Amber. When the router is turned on, the Power light turns amber for about 20 seconds and then turns green. If the light does not turn green, the router has a problem.

If the Power light is still amber 1 minute after turning on power to the router:

a.Turn the power off and back on to see if the router recovers.

b.Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default Password and Configuration Settings” on page 36.

If the error persists, you might have a hardware problem and should contact technical support.

•Internet Light Stays Amber. When the router is turned on, the Internet light turns amber for about 20 seconds and then turns green. If the light does not turn green, the router has a problem.

If the Internet light is still amber 1 minute after turning on power to the router:

a.The Internet is not accessible. Confirm that you have the correct internet setting.

b.Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default Password and Configuration Settings” on page 36.

c.Turn the power off and back on to see if the router recovers.

•Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when the Ethernet connection is made, check the following:

a.Make sure that the Ethernet cable connections are secure at the router and at the computer.

b.Make sure that power is turned on to the connected computer.

Troubleshooting

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Contents N300 Wireless Router WNR2000v3 Setup Manual Trademarks Contents Technical Specifications Getting to Know Your Wireless Router Unpacking Your New RouterTo prepare your router for installation Hardware Features Front PanelLAN Back Panel Positioning Your Wireless Router Router LabelInstalling Your Wireless Router Updating Your Router Firmware Installing Your Router Using the Netgear genie Using the Netgear genieInternet Accessing Your Router After Installation Manually Installing Your Router Connecting Your Wireless Router Internet To start your network Verifying Your Connection Setting Up Your Router for Internet Access Firmware Upgrade Assistant screen will display Wireless Network on Read Troubleshooting on Configuring Your Wireless Network Setting Your Ssid and Wireless Security Using Push N Connect WPS to Configure Your Wireless Network To add a wireless device using WPS Configuring Your Wireless Network Troubleshooting Basic Setup ChecklistChecking Basic Router Functions Troubleshooting Troubleshooting Login Problems Checking the Internet Service Connection Obtaining an Internet IP AddressTroubleshooting PPPoE Testing the Path from Your Computer to Your Router Using the Ping Utility to TroubleshootTroubleshooting Internet Browsing Testing the Path from a Computer to the Internet Technical Specifications Default Configuration SettingsFeature Default Setting Wireless Restoring the Default Password and Configuration Settings Related Documents Related DocumentsRegistration and Certifications
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