NETGEAR WNR2000V3 Checking the Internet Service Connection, Obtaining an Internet IP Address

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If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration.

Checking the Internet Service Connection

If your router is unable to access the Internet, check the Internet connection, and then check the wireless router.

Internet Connection. The cable or DSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation or call your Internet service provider for help with verifying that the modem has a successful connection.

Wireless Router Internet Light is Green. If your Internet light is green, then you have a good Internet connection and your wiring is correct.

Wireless Router Internet Light Off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or DSL modem, and that both the modem and wireless router are turned on.

Obtaining an Internet IP Address

If your wireless router is unable to access the Internet, and your Internet light is amber, check the wireless router to see if it is able to get an Internet IP address from your service provider. Unless you have a static IP address, your wireless router automatically requests an IP address from your service provider.

To check the Internet IP address from the browser interface:

1.Log in to the wireless router.

2.Select the Router Status link under the Maintenance heading to check that an IP address is shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP address from your service provider.

If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following:

Troubleshooting

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Contents N300 Wireless Router WNR2000v3 Setup Manual Trademarks Contents Technical Specifications Getting to Know Your Wireless Router Unpacking Your New RouterTo prepare your router for installation Hardware Features Front PanelLAN Back Panel Positioning Your Wireless Router Router LabelInstalling Your Wireless Router Updating Your Router Firmware Installing Your Router Using the Netgear genie Using the Netgear genieInternet Accessing Your Router After Installation Manually Installing Your Router Connecting Your Wireless Router Internet To start your network Verifying Your Connection Setting Up Your Router for Internet Access Firmware Upgrade Assistant screen will display Wireless Network on Read Troubleshooting on Configuring Your Wireless Network Setting Your Ssid and Wireless Security Using Push N Connect WPS to Configure Your Wireless Network To add a wireless device using WPS Configuring Your Wireless Network Troubleshooting Basic Setup ChecklistChecking Basic Router Functions Troubleshooting Troubleshooting Login Problems Checking the Internet Service Connection Obtaining an Internet IP AddressTroubleshooting PPPoE Troubleshooting Internet Browsing Using the Ping Utility to TroubleshootTesting the Path from Your Computer to Your Router Testing the Path from a Computer to the Internet Technical Specifications Default Configuration SettingsFeature Default Setting Wireless Restoring the Default Password and Configuration Settings Related Documents Related DocumentsRegistration and Certifications