Troubleshooting Login Problems

c.Be sure you are using Ethernet cables like the cable that was supplied with the wireless router.

See “Connecting Your Wireless Router” on page 13 for instructions.

For more information on WPS functionality and advanced features, see the online User Manual.

If you are unable to log in to the wireless router, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in “Checking Basic Router Functions” on page 27.

•Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information.

•Make sure your computer’s IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation or see “Preparing a Computer for Network Access” in “Related Documents” on page 37 for help with configuring your computer.

If your computer cannot reach a DHCP server, some operating systems will assign an IP address in the range 169.254.x.x. If your IP address is in this range, verify that you have a good connection from the computer to the router, then restart (reboot) your computer.

•If your router’s IP address has been changed and you don’t know the current IP address, reset the router’s configuration to the factory defaults. This procedure will reset the router’s IP address to 192.168.1.1 (see “Restoring the Default Password and Configuration Settings” on page 36).

•Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and reopening it again.

•If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.