NETGEAR Wireless ADSL Modem Router manual Troubleshooting the Web Configuration Interface

Page 21

Wireless ADSL Modem Router Setup Manual

LAN or ADSL Internet Port LEDs Not On

If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following:

•Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

•Make sure that power is turned on to the connected hub or workstation.

•Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless ADSL modem router.

Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

•Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.0.2 to 192.168.0.254. Refer to “Preparing a Computer for Network Access” to find your computer’s IP address.

Note: If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router and reboot your computer.

•If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset Button” on page 2-9.

•Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded.

•Try quitting the browser and launching it again.

•Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.

Troubleshooting

2-3

v1.1, 2006-2

Page 20 Page 22
Image 21
Page 20 Page 22
Contents Wireless Adsl Modem Router Setup Manual Trademarks Contents Using the Reset Button What’s in the Box? Chapter Connecting the Router to the InternetLED Descriptions Router’s Front PanelRouter’s Rear Panel What You Need Before You BeginInternet Configuration Requirements Two Setup Methods 1 Smart Wizard Setup 2 Manual SetupSmart Wizard Setup Manual SetupUnderstanding Adsl Microfilters Computers Set to Dhcp Manually Setting Up Your Wireless Adsl Modem RouterModem router Phone to the filter Wireless Adsl Modem Router Setup Manual Wireless Adsl Modem Router Setup Manual Computer or Preparing a Computer for Network Access Wireless Adsl Modem Router Setup Manual How to Set Up and Test Basic Wireless Connectivity Implement Appropriate Wireless Security Basic Functioning Chapter TroubleshootingTest LED Never Turns On or Test LED Stays On Power LED Not OnLAN or Adsl Internet Port LEDs Not On Troubleshooting the Web Configuration InterfaceAdsl link Troubleshooting the ISP ConnectionAdsl Internet LED Off Obtaining an Internet IP AddressTroubleshooting PPPoE or PPPoA Troubleshooting a TCP/IP Network Using the Ping Utility Troubleshooting Internet BrowsingTesting the LAN Path to Your Router Request timed out Testing the Path from Your Computer to a Remote DeviceUsing the Reset Button Restoring the Default Configuration and PasswordWireless Adsl Modem Router Setup Manual Network Protocol and Standards Compatibility Appendix a Technical SpecificationsWireless Adsl Modem Router Setup Manual Document Link Appendix B Related DocumentsWireless Adsl Modem Router Setup Manual
Top Page Image Contents