NETGEAR Wireless ADSL Modem Router manual Troubleshooting the ISP Connection, Adsl link

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Wireless ADSL Modem Router Setup Manual

If the router does not save changes you have made in the Web Configuration Interface, check the following:

When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.

Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.

Troubleshooting the ISP Connection

If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection.

ADSL link

If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the Internet LED.

ADSL Internet LED Green or Blinking Green

If your ADSL Internet LED is green or blinking green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct.

ADSL Internet LED Blinking Yellow

If your ADSL Internet LED is blinking yellow, then your wireless ADSL modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes.

If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.

If disconnecting telephones does not result in a green ADSL Internet LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house.

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Troubleshooting

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Contents Wireless Adsl Modem Router Setup Manual Trademarks Contents Using the Reset Button Chapter Connecting the Router to the Internet What’s in the Box?Router’s Front Panel LED DescriptionsWhat You Need Before You Begin Router’s Rear PanelTwo Setup Methods 1 Smart Wizard Setup 2 Manual Setup Internet Configuration RequirementsManual Setup Smart Wizard SetupUnderstanding Adsl Microfilters Manually Setting Up Your Wireless Adsl Modem Router Computers Set to DhcpModem router Phone to the filter Wireless Adsl Modem Router Setup Manual Wireless Adsl Modem Router Setup Manual Computer or Preparing a Computer for Network Access Wireless Adsl Modem Router Setup Manual How to Set Up and Test Basic Wireless Connectivity Implement Appropriate Wireless Security Chapter Troubleshooting Basic FunctioningPower LED Not On Test LED Never Turns On or Test LED Stays OnTroubleshooting the Web Configuration Interface LAN or Adsl Internet Port LEDs Not OnTroubleshooting the ISP Connection Adsl linkObtaining an Internet IP Address Adsl Internet LED OffTroubleshooting PPPoE or PPPoA Troubleshooting Internet Browsing Troubleshooting a TCP/IP Network Using the Ping UtilityTesting the LAN Path to Your Router Testing the Path from Your Computer to a Remote Device Request timed outRestoring the Default Configuration and Password Using the Reset ButtonWireless Adsl Modem Router Setup Manual Appendix a Technical Specifications Network Protocol and Standards CompatibilityWireless Adsl Modem Router Setup Manual Appendix B Related Documents Document LinkWireless Adsl Modem Router Setup Manual