D-Link DI-LB604 manual Troubleshooting

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DI-LB604 User’s Manual	Troubleshooting

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation of the DI-LB604 QoS Router.We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to conﬁgure the DI-LB604 QoS Router.

The computer used to conﬁgure the DI-LB604 cannot access the Conﬁguration menu.

Check that the Ethernet LED on the DI-LB604 is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.

Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.

Check that the IP Address is in the same range and subnet as the DI-LB604. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.

Note: The IP Address of the DI-LB604 is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0.

Do a Ping test to make sure that the DI-LB604 is responding. Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies.

Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the DI-LB604.

D-Link Systems, Inc.

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Contents Page Table of Contents DI-LB604 User’s Manual UPnP Misc Status Device Info LogStats Securing Your Network GlossaryPackage Contents Minimum System RequirementsIntroduction Features and Beneﬁts Hardware Overview ConnectionsLEDs Getting Started Using the Conﬁguration Menu Wizard Home WizardConnection Home WANAddress Information Pptp DialupOptional Home WAN Port Options Apply toLargest amount of data that can be transferred across a Given physical networkPPPoE / Pptp Connection LAN Settings IP Address Subnet MaskDhcp Server Dhcp Server Starting IP Address Ending IP AddressView Dhcp List Setting Static Lease TimeDhcp Client List Help Dhcp Client ListHome Dhcp Setting Static Dhcp Static DhcpHost Name MAC Address Reserved IP Load Balance Enable Base on Loading Share Home Load BalanceLoad Balance Conﬁguration NAT StatisticsHost IP Host IPHost IP Host Network IdentityHost Network binding Strict Binding Loose BindingHost & Group List Host & Group ListStatic Routing Static RoutingAdvanced Static Routing Virtual Server Virtual ServerAdvanced Virtual Server Applications Special ApplicationSpecial Application Conﬁguration Special Application List Multi DMZAdvanced Multi DMZ Name PPPoE Sess Private IP LAN Access Group Direction Access FiltersAccess Filters URL BlockingIcmp Filters User-deﬁned Ports To FilterQoS Setup Enable QoS Queuing Method Process TOS FieldQoS Advanced QoSQoS Set Policy Advanced QoS Set PolicyQoS Policy Policy Name Local/Remote Address Protocol TypeAdvanced Nat NAT ConﬁgurationSet NAT Alias Enable Local Lan IP Wan IP Protocol NAT Port OptionsPort Range Non-Port Translation Set NAT AliasAdmin Time SystemNTP Conﬁguration Time Zone NTP ServersSystem Setting Load SettingsUpgrade Firmware FirmwareGlobal Settings Notiﬁcation on Email AlertRecipient Address Send Test E-mail Tools SnmpSnmp Simple Network Management Protocol Community Trap TargetsAdditional Settings Enable WildcardTools Ddns Dynamic DNSUPnP WAN Port BindingUPnP Option Misc Tools MiscExternal Filters Conﬁguration Ident PortSystem Restart DNS LoopbackInterface Binding Set Protocol & Port BindingDevice Info Device InformationDevice Information Status Device InformationLog Settings LogView Log View LogSyslog Delivery Sending Out Keep Sent Messages Syslog ServersLog Priority for Modules Message StatusStats RefreshRestart Counters Interface Statistics Interface Statistics Load Share Overall StatisticsNAT Timeouts NAT StatusNAT Status Status Statistics NAT StatusTCP Property NAT Trafﬁc Connections Errors Misc NAT Connection ListStatus Statistics NAT Status View Connection List Troubleshooting Resetting the DI-LB604 to Factory Default Settings Technical Speciﬁcations Power Input WeightWarranty Frequently Asked Questions Why can’t I access the Web-based conﬁguration?How to tell straight-through cable from a crossover cable DI-LB604 User’s Manual DI-LB604 User’s Manual DI-LB604 User’s Manual DI-LB604 User’s Manual  Click Specify an IP Address DI-LB604 User’s Manual  Right-click on My Network Places and select Properties  Highlight Internet Protocol TCP/IP and click PropertiesDI-LB604 User’s Manual DI-LB604 User’s Manual Static Cable Connection DI-LB604 User’s Manual DI-LB604 User’s Manual To set up your router How do I open ports on my router?Click Apply and then click Continue What is DMZ? How do I conﬁgure the DMZ Host?Demilitarized Zone DI-LB604 User’s Manual Click Apply and then click Continue How do I use PC Anywhere with my DI-LB604 router? What are virtual servers?Create a second entry as shown below Link Systems, Inc How can I use eDonkey behind my D-Link Router? Click on Advanced and then click FirewallClick Apply and then Continue How do I configure my router for KaZaA and Grokster? How do I conﬁgure my router to play Warcraft 3? Click on Advanced and then click Virtual ServerWhat is NAT? How do I use NetMeeting with my D-Link Router?Conﬁgure the Game Port information on each computer Change Admin Password Set up MAC FilteringAppendix Glossary DI-LB604 User’s Manual DI-LB604 User’s Manual DI-LB604 User’s Manual Megabyte MB Megabits per second Mbps DI-LB604 User’s Manual DI-LB604 User’s Manual Virtual LAN Contacting Technical Support Tech Support for customers within the United StatesLink Technical Support over the Telephone 877 Tech Support for customers within CanadaWarranty Warranty DI-LB604 User’s Manual Important Note Registration

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