Linksys HPPO200 manual Troubleshooting, DMZ Host, Common Problems and Solutions

HomeLink™ Series

DMZ Host

The DMZ Host setting allows one local user to be exposed to the Internet to use a special-purpose service such as Internet gaming or Video-conferencing.

To expose one computer, enter the computer’s IP address and click the Apply button. Deactivate DMZ by entering a zero.

Phoneline 10M Cable/DSL Router

Troubleshooting

Common Problems and Solutions

This section provides possible solutions to problems regarding the installation and operation of the HomeLink Phoneline Router. Read below description to solve your problems. If you can’t find an answer here, check the Linksys web- site at www.linksys.com.

1.I Can’t connect to the HomeLink Phoneline Router.

•The HomeLink Phoneline Router is properly installed, all connections are OK, and it is powered ON.

•Make sure that your PC and the HomeLink Phoneline Router are on the same network segment. If you are not sure, initiate the DHCP function, let the PC get the IP address automatically.

•Make sure that your PC is using an IP Address within the default range of 192.168.1.2 to 192.168.1.254 and thus compatible with the HomeLink Phoneline Router default IP Address of 192.168.1.1

•Also, the Subnet Mask should be set to 255.255.255.0 to match the HomeLink Phoneline Router. In the HomeLink Phoneline Router, you can check these settings by using Control Panel-Network to check the Properties for the TCP/IP protocol.

2.The Diag LED stays lit when it shouldn’t.

•The Diag LED lights up when the device is first powered up. Meantime, the system will boot up itself and check for proper operation. After fin- ishing the checking procedure, the LED turns off to show the system is working fine. If the LED remains lit after this time, the device is not working properly. Try to re-flash the firmware by assigning a static IP address to the computer, then upgrade the firmware again. If that doesn’t help, contact your dealer for further inspection.

3.I can’t browse through the HomeLink Phoneline Router.

•Check if both ends of the network cable and power adapter are properly connected. Check if the status LEDs on the front panel are functioning properly.