Linksys WRTU54G-TM manual Open a command prompt. For Windows 2000 and XP

Page 52

Wireless-G Broadband Router with 2 Phone Ports

BOpen a command prompt. For Windows 2000 and XP:

• Click Start and Run. In the Open field, type cmd. Press the Enter key or click the OK button. In the command prompt, type ping 192.168.0.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, please check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

For Windows Vista:

• Click Start. In the search field, type cmd. Press the Enter key or click the OK button. In the command prompt, type ping 192.168.0.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, please check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

CIn the command prompt, type ping followed by your Internet or WAN IP address and press the Enter key. The Internet or WAN IP Address can be found on the Status screen of the Router’s web-based utility. For example, if your Internet or WAN IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

• If you get a reply, the computer is connected to the Router.

• If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

DIn the command prompt, type ping www.yahoo.com and press the Enter key.

•If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

•If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

4.I am not getting an IP address on the Internet with my Internet connection.

•Refer to “Problem #3, I want to test my Internet connection” to verify that you have connectivity.

•If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix E: Finding the MAC address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Router, see the System section of “Chapter 5: Configuring the Wireless-G Broadband Router” for details.

•Make sure you are using the right Internet connection settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Setup section of “Chapter 5: Configuring the Wireless-G Broadband Router” for details on Internet connection settings.

•Make sure you have the right cable. Check to see if the Internet column has a solidly lit Link/Act LED.

•Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s web-based utility shows a valid IP address from your ISP.

•Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s web-based utility to see if you get an IP address.

Appendix A: Troubleshooting

45

Common Problems and Solutions

Page 51 Page 53
Image 52
Page 51 Page 53
Contents
802 GHz .11g Wireless- G Copyright and Trademarks How to Use This User GuideWord definition Table of Contents Appendix a Troubleshooting Appendix B Wireless SecurityAppendix C Upgrading Firmware Appendix D Windows Help Ethernet AdapterList of Figures Router’s Back Panel17 Wireless Tab Basic Wireless Settings 51 Status Tab Voice Error List Introduction WelcomeWhat’s in this User Guide? Wireless-G Broadband Router with 2 Phone Ports Planning Your Wireless Network Ad-Hoc versus Infrastructure ModeSsid service set identifier your wireless network’s name Network TopologyPlanning Your Wireless Network Network Layout Getting to Know the Wireless-G Broadband Router Back PanelFront Panel EthernetHardware Installation for Connection to Your Broadband Modem OverviewConnecting Your Network Devices Hardware Installation for Connection to An Existing Router Multiple PCsConnecting the Power Placement Options SIM Card Installation Direction HolderPassword Screen Setup Tab Basic Setup Internet SetupPPPoE Connection Type Optional Settings Router IP Setup Tab Ddns Ddns ServiceSetup Tab MAC Address Clone 14 Setup Tab MAC Address CloneSetup Tab Advanced Routing 15 Setup Tab Advanced Routing RouterWireless Tab Basic Wireless Settings Wireless Tab Wireless Security 18 Wireless Tab Wireless Security WPA Personal21 Wireless Tab Wireless Security WPA2 Enterprise 22 Wireless Tab Wireless Security Radius Wireless Tab Wireless MAC Filter 24 Wireless Tab Wireless MAC FilterWireless Tab Advanced Wireless Settings SettingWireless-G Broadband Router with 2 Phone Ports Security Tab Firewall Security Tab VPN PassthroughAccess Restrictions Tab Internet Access To create an Internet Access policyClick the Modify button Applications and Gaming Tab Port Range Forward 33 Applications and Gaming Tab Port Range ForwardApplications & Gaming Tab Port Triggering Port TriggeringApplications and Gaming Tab DMZ Wired QoSApplications and Gaming Tab QoS Wireless QoS Ethernet Port PriorityAdministration Tab Management Administration Tab LogAdministration Tab Diagnostics 39 Administration Tab DiagnosticsAdministration Tab Firmware Upgrade Administration Tab Factory DefaultsAdministration Tab Config Management Status Tab Router 45 Status Tab RouterStatus Tab Local Network 46 Status Tab Local Network Status Tab Wireless 48 Status Tab WirelessStatus Tab Voice 49 Status Tab VoiceCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC Wireless-G Broadband Router with 2 Phone Ports Open a command prompt. For Windows 2000 and XP Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Wireless-G Broadband Router with 2 Phone Ports To start over, I need to set the Router to factory default Need to upgrade the firmwareFrequently Asked Questions Where is the Router installed on the network?Is IPSec Pass-Through supported by the Router? Does the Router support IPX or AppleTalk?Does the Router support ICQ send file? If all else fails in the installation, what can I do?How can I block corrupted FTP downloads? Is the Router cross-platform compatible? What is DMZ Hosting?How many ports can be simultaneously forwarded? What are the advanced features of the Router? What is the Ieee 802.11g standard?What is the Ieee 802.11b standard? What Ieee 802.11g features are supported?What is ad-hoc mode? What is infrastructure mode?What is roaming? What is ISM band?What is Spread Spectrum? What is DSSS? What is FHSS? And what are their differences?What is WEP? What is a MAC Address?Have excellent signal strength, but I cannot see my network How many channels/frequencies are available with the Router?Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Broadband Router with 2 Phone Ports Figure C-1 Upgrade Firmware Appendix C Upgrading FirmwareShared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Windows 2000 or XP Instructions Windows Vista InstructionsFor the Router’s Web-based Utility Figure E-3 MAC Address CloneAppendix F Glossary Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Appendix G Specifications Wireless SecurityWi-Fi Protected Access2 WPA2 ModelCertifications Appendix H Warranty Information Limited WarrantyAppendix I Regulatory Information Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless Disclaimer Avis de non-responsabilité concernant les appareils sans filAppendix J Software License Agreement Software in Linksys ProductsSchedule 1 Linksys Software License Agreement Software LicensesWireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Schedule PreambleWireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband No Warranty GNU Lesser General Public License Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband OpenSSL License Original SSLeay License END of Schedule Appendix K Contact Information
Top Page Image Contents