NETGEAR CA 95054 manual Troubleshooting Tips, Be sure to restart your network in this sequence

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NETGEAR Router Setup Manual

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

Be sure to restart your network in this sequence:

1)Turn off the modem, router, and computer

2)Turn on the modem, wait two minutes

3)Turn on the router and wait 1 minute

4)Turn on the computer.

Make sure the Ethernet cables are securely plugged in.

The Internet status light on the router will be lit if the Ethernet cable from the modem is plugged in securely to the router and the modem and both are turned on.

For each powered on computer connected to the router with a securely plugged in Ethernet cable, the corresponding router LAN port status light will be lit. The label on the bottom of the router identifies the number of each LAN port.

Make sure the network settings of the computer are correct.

Computers connected to the router must be configured to obtain IP and DNS addresses automatically via DHCP. For help with this, please see the animated tutorials on the CD or the Setup Manual on the CD.

Some cable modem ISPs require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select, “Use this Computer’s MAC Address.” The router will then capture and use the MAC address of the computer that you are now using. You must be using the computer that is registered with the ISP. Click Apply to save your settings. Restart the network in the correct sequence.

Check the router status lights to verify correct router operation.

If the Power light does not turn solid green within 2 minutes of turning the router on, reset the router as described in the Setup Manual on the CD.

Advanced user access.

Technically advanced users who want to bypass the configuration assistant can do so by logging to the router at http://www.routerlogin.net/basicsetting.htm with the user name of admin and the password of password in lower case letters.

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Connecting the Router to the Internet

August 2004

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Contents Netgear Router Setup Manual Trademarks Customer Support August Contents Appendix a Technical Specifications Glossary Chapter About This Guide Audience, Conventions, and FormatsNetgear Router Setup Manual Getting to Know Your Netgear Wireless Router Package ContentsFront Panel Status Light DescriptionsRouter’s Rear Panel Router Rear PanelNetgear Router Setup Manual Chapter Connecting the Router to the Internet Prepare to Install Your RouterFirst, Connect the Router to Your Network DEOH Restart Your Network in the Correct Sequence Use the Smart Wizard to Configure Your Router 3RZHU 7HVW ,QWHUQHW /$1Router welcome screen Troubleshooting Tips Be sure to restart your network in this sequenceProduct Registration, Support, and Documentation Overview of How to Access the Router Ways to access the routerLogin URL Login result router home How to Bypass the Configuration Assistant How to Manually Configure Your Internet Connection ISP Does Not Require LoginNetgear Router Setup Manual Using the Smart Setup Wizard 10 Basic Settings ISP listNetgear Router Setup Manual Netgear Router Setup Manual Changing the Administrator Password Chapter Doing Basic Router HousekeepingConfiguration File Management Restoring and Backing Up the ConfigurationErasing the Configuration Upgrading the Router SoftwareRouter Upgrade menu Chapter Troubleshooting Common Problems Power Light Not OnBasic Functioning Troubleshooting the Web Configuration Interface Lights Never Turn OffLAN or Internet WAN Port Lights Not On Troubleshooting the ISP Connection Netgear Router Setup Manual Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Netgear Router Setup Manual Appendix a Technical Specifications TCP/IP, RIP-1, RIP-2, DhcpNetgear Router Setup Manual Glossary List of Glossary TermsInternet service provider Megabits per second TCP/IP