NETGEAR CA 95054 manual Troubleshooting the Web Configuration Interface, Lights Never Turn Off

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NETGEAR Router Setup Manual

Lights Never Turn Off

When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router.

If all lights are still on one minute after power up:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Restoring the Default Configuration and Password” on page 6-7.

If the error persists, you might have a hardware problem and should contact technical support.

LAN or Internet (WAN) Port Lights Not On

If either the LAN lights or Internet light do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable:

When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:

Check the Ethernet connection between the computer and the router as described in the previous section.

6-2

Troubleshooting Common Problems

August 2004

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Contents Netgear Router Setup Manual Trademarks Customer Support August Contents Appendix a Technical Specifications Glossary Chapter About This Guide Audience, Conventions, and FormatsNetgear Router Setup Manual Getting to Know Your Netgear Wireless Router Package ContentsFront Panel Status Light DescriptionsRouter’s Rear Panel Router Rear PanelNetgear Router Setup Manual Prepare to Install Your Router Chapter Connecting the Router to the InternetFirst, Connect the Router to Your Network DEOH Restart Your Network in the Correct Sequence Use the Smart Wizard to Configure Your Router 3RZHU 7HVW ,QWHUQHW /$1Router welcome screen Troubleshooting Tips Be sure to restart your network in this sequenceProduct Registration, Support, and Documentation Overview of How to Access the Router Ways to access the routerLogin URL Login result router home How to Bypass the Configuration Assistant How to Manually Configure Your Internet Connection ISP Does Not Require LoginNetgear Router Setup Manual Using the Smart Setup Wizard 10 Basic Settings ISP listNetgear Router Setup Manual Netgear Router Setup Manual Changing the Administrator Password Chapter Doing Basic Router HousekeepingConfiguration File Management Restoring and Backing Up the ConfigurationErasing the Configuration Upgrading the Router SoftwareRouter Upgrade menu Power Light Not On Chapter Troubleshooting Common ProblemsBasic Functioning Lights Never Turn Off Troubleshooting the Web Configuration InterfaceLAN or Internet WAN Port Lights Not On Troubleshooting the ISP Connection Netgear Router Setup Manual Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Netgear Router Setup Manual Appendix a Technical Specifications TCP/IP, RIP-1, RIP-2, DhcpNetgear Router Setup Manual Glossary List of Glossary TermsInternet service provider Megabits per second TCP/IP