NETGEAR D6300 Quick Tips, Sequence to Restart Your Network, Check Ethernet Cable Connections

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D6300 WiFi DSL Modem Router

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

Be sure to restart your network in this sequence:

1.Turn off and unplug the modem.

2.Turn off the WiFi modem router and computers.

3.Plug in the modem and turn it on. Wait 2 minutes.

4.Turn on the WiFi modem router and wait 2 minutes.

5.Turn on the computers.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in.

•The Internet status LED on the WiFi modem router is lit if the Ethernet cable connecting the WiFi modem router and the modem is plugged in securely and the modem and WiFi modem router are turned on.

•For each powered-on computer connected to the WiFi modem router by an Ethernet cable, the corresponding numbered router LAN port LED is lit.

Wireless Settings

Make sure that the wireless settings in the computer and WiFi modem router match exactly.

•For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the WiFi modem router and wireless computer need to match exactly.

•If you set up an access list in the Advanced Wireless Settings screen, you have to add each wireless computer’s MAC address to the WiFi modem router’s access list.

Network Settings

Make sure that the network settings of the computer are correct.

•Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the WiFi modem router. The simplest way to achieve this address commonality is to configure each computer to obtain an IP address automatically using DHCP.

•Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.

Troubleshooting

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Contents D6300 WiFi DSL Modem Router Trademarks SupportContents USB Printer Control Administration Appendix a Supplemental Information Hardware Setup Product Specifications Unpack Your New Router Hardware Features D6300 WiFi DSL Modem Router Unpack Your New Router Box contents Hardware SetupLabel Hardware FeaturesAC power USB port Gigabit Ethernet Power Adsl line LAN portsWAN port Reset button Back PanelFront Panel Power DSL Internet Wireless USBD6300 WiFi DSL Modem Router Power On/Off LED D6300 WiFi DSL Modem Router Wireless LED Side Panel Wireless On/Off button WPS On/Off button USB portAdsl Microfilters Position Your Wireless RouterTwo-Line Adsl Microfilter Included One-Line Adsl Microfilter Not IncludedAdsl or Cable Fiber Modem Browser Computer Power Cable Your D6300 WiFi DSL Modem RouterSummary Verify the Cabling Get Started with Netgear genie Types of Logins and Access Prepare to Set Up the WiFi DSL Modem RouterWireless Devices and Security Settings Use Standard TCP/IP Properties for Dhcp To use Netgear genie to set up your WiFi modem router Netgear genie SetupBrowse to http//routerlogin.net  If the WiFi modem router does not connect to the InternetUpgrade WiFi DSL Modem Router Firmware Use Netgear genie after InstallationWiFi DSL Modem Router Dashboard Basic Home Screen Wi-Fi Protected Setup WPS Method Add Wireless Devices or Computers to Your Network To use WPS to join the wireless network Manual MethodD6300 WiFi DSL Modem Router Netgear genie Basic Settings Internet Basic Settings Screen Fields Internet Basic SettingsDoes Your ISP Require a Login? Answer either yes or no Internet IP Address Attached Devices Parental Controls ReadySHARE USB Storage and Printer USB Storage Basic SettingsReadySHARE Cloud  To set up ReadySHARE CloudClick Register ReadySHARE Printer To view or change basic wireless settings Basic Wireless SettingsWireless Network Wireless Settings Screen FieldsChange WPA Security Option and Passphrase Security Options SettingsGuest Networks  To set up a guest networkGuest Network Wireless Security Options Netgear genie App Netgear genie Mobile App  To install the genie mobile appNetgear genie Advanced Home Setup Wizard D6300 WiFi DSL Modem Router  To use the WPS Wizard WPS WizardSelect either Push Button or PIN Number Setup Menu Adsl Setup WAN Setup  To set up a default DMZ server Default DMZ ServerChange the MTU Size Common MTU sizes  To change the MTU size Select Advanced Setup WAN Setup LAN Setup To change the LAN settings Use the WiFi DSL Modem Router as a Dhcp Server LAN Setup Screen SettingsLAN TCP/IP Setup Use Router as a Dhcp Server To reserve an IP address Address ReservationEnable WMM QoS for Wireless Multimedia Applications Quality of Service SetupQoS for Applications and Online Gaming Set Up QoS for Internet Access To create a QoS policy for applications and online games D6300 WiFi DSL Modem Router QoS for a MAC Address QoS for a WiFi DSL Modem Router LAN PortClick the Add Priority Rule button Click Add Priority Rule To edit or delete a QoS policy Edit or Delete an Existing QoS PolicyUSB Storage USB Drive Requirements ReadySHARE AccessShare Photos File-Sharing ScenariosStore Files in a Central Location for Printing  To share files with your friends and familyShare Large Files over the Internet USB Storage Basic Settings To access your USB device Add or Edit a Network Folder USB Storage Advanced Settings Available Network Folders Safely Remove a USB DriveMedia Server Settings Specify Approved USB Devices Select the Allow only approved devices check box Connect to the USB Drive from a Remote ComputerUSB Printer Control USB Printer Control USB Printer Control Center ConfigurationScan with a Multifunction Printer Security  To delete a keyword or domain Keyword Blocking of Http Traffic To specify a trusted computer  To create firewall rules Firewall RulesD6300 WiFi DSL Modem Router Add Custom Services to Allow or Block TCP UDP TCP/UDP  To add a custom service To specify the firewall rule schedule Schedule for Firewall RulesSecurity Event Email Notifications  To set up email notificationsAdministration Upgrade the WiFi DSL Modem Router Firmware Router Information View WiFi DSL Modem Router StatusInternet Port System up time and poll interval statistics Show Statistics ButtonConnection Status Button Wireless Settings 2.4 GHz and 5 GHzGuest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Restore Configuration Settings Back Up SettingsErase Password Recovery Set PasswordDiagnostics D6300 WiFi DSL Modem Router Fine -tuning your network Advanced SettingsAdvanced Wireless Settings D6300 WiFi DSL Modem Router D6300 WiFi DSL Modem Router Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function Set Up a Repeater Unit Set Up the Base Station To set up the base station  To configure the WiFi modem router as a repeater unit Remote Computer Access BasicsPort Forwarding and Triggering Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers To set up port forwarding Edit or Delete a Port Forwarding Entry Add a Custom ServiceClick Edit Service or Delete Service Set Up Port TriggeringApplication Example Making a Local Web Server Public  To make a local web server public110 Dynamic DNS Select the Use a Dynamic DNS Service check box  To set up Dynamic DNSStatic Routes 113 114 Remote Management  To turn on Universal Plug and Play Universal Plug and Play117 IPv6  To set up an IPv6 Internet connection typeTraffic Meter USB Settings Troubleshooting Network Settings Wireless SettingsQuick Tips Sequence to Restart Your NetworkPower LED Stays Red Power LED Is Off or BlinkingTroubleshoot with the LEDs LEDs Never Turn OffInternet or Ethernet Port LEDs Are Off Wireless LEDs Are OffPush N Connect WPS Button Blinks Green Cannot Log In to the Router Cannot Access the Internet To check the WAN IP address Select Administration Router Status Troubleshoot Internet Browsing Troubleshoot PPPoE To troubleshoot a PPPoE connection Changes Not Saved Wireless ConnectivityIncorrect Date or Time Troubleshoot Your Network Using the Ping Utility Restore the Factory Settings and PasswordWireless Signal Strength Test the LAN Path to Your RouterTest the Path from Your Computer to a Remote Device 130 Supplemental Information Factory Settings132 D6300 Router specifications Technical SpecificationsRegulatory Compliance Information Netgear Dual Band WirelessEurope EU Declaration of Conformity FCC Requirements for Operation in the United StatesIndustry Canada FCC CautionImportant Note Radiation Exposure Statement Interference Reduction Table AvertissementIndex 138 139 140

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