NETGEAR D6300 user manual Select Administration Router Status

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D6300 WiFi DSL Modem Router

2.Access the WiFi modem router interface at http://www.routerlogin.net.

3.Select Administration > Router Status.

4.Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your WiFi modem router has not obtained an IP address from your ISP.

If your WiFi modem router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new WiFi modem router by restarting your network, as described in Sequence to Restart Your Network on page 121.

If your WiFi modem router is still unable to obtain an IP address from the ISP, the problem might be one of the following:

•Your Internet service provider (ISP) might require a login program.

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

•If your ISP requires a login, the login name and password might be set incorrectly.

•Your ISP might check for your computer’s host name.

Assign the computer host name of your ISP account as the account name in the Internet Basic Settings screen.

•Your ISP allows only one Ethernet MAC address to connect to the Internet and might check for your computer’s MAC address. In this case, do one of the following:

-Inform your ISP that you have bought a new network device, and ask them to use the WiFi modem router’s MAC address.

-Configure your WiFi modem router to clone your computer’s MAC address.

If your WiFi modem router can obtain an IP address, but your computer is unable to load any web pages from the Internet:

•Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the WiFi modem router’s configuration, reboot your computer, and verify the DNS address.You can configure your computer manually with DNS addresses, as explained in your operating system documentation.

•Your computer might not have the WiFi modem router configured as its TCP/IP gateway.

If your computer obtains its information from the WiFi modem router by DHCP, reboot the computer, and verify the gateway address.

•You might be running login software that is no longer needed.

If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your WiFi modem router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.

Troubleshooting

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Contents D6300 WiFi DSL Modem Router Trademarks SupportContents USB Printer Control Administration Appendix a Supplemental Information Hardware Setup Product Specifications Unpack Your New Router Hardware Features D6300 WiFi DSL Modem Router Unpack Your New Router Box contents Hardware SetupLabel Hardware FeaturesAC power USB port Gigabit Ethernet Power Adsl line LAN portsWAN port Reset button Back PanelFront Panel Power DSL Internet Wireless USBD6300 WiFi DSL Modem Router Power On/Off LED D6300 WiFi DSL Modem Router Wireless LED Side Panel Wireless On/Off button WPS On/Off button USB portAdsl Microfilters Position Your Wireless RouterTwo-Line Adsl Microfilter Included One-Line Adsl Microfilter Not IncludedSummary Cable Your D6300 WiFi DSL Modem RouterAdsl or Cable Fiber Modem Browser Computer Power Verify the Cabling Get Started with Netgear genie Types of Logins and Access Prepare to Set Up the WiFi DSL Modem RouterWireless Devices and Security Settings Use Standard TCP/IP Properties for Dhcp To use Netgear genie to set up your WiFi modem router Netgear genie SetupBrowse to http//routerlogin.net  If the WiFi modem router does not connect to the InternetUpgrade WiFi DSL Modem Router Firmware Use Netgear genie after InstallationWiFi DSL Modem Router Dashboard Basic Home Screen Wi-Fi Protected Setup WPS Method Add Wireless Devices or Computers to Your Network To use WPS to join the wireless network Manual MethodD6300 WiFi DSL Modem Router Netgear genie Basic Settings Does Your ISP Require a Login? Answer either yes or no Internet Basic SettingsInternet Basic Settings Screen Fields Internet IP Address Attached Devices Parental Controls ReadySHARE USB Storage and Printer USB Storage Basic SettingsReadySHARE Cloud  To set up ReadySHARE CloudClick Register ReadySHARE Printer To view or change basic wireless settings Basic Wireless SettingsWireless Network Wireless Settings Screen FieldsChange WPA Security Option and Passphrase Security Options SettingsGuest Networks  To set up a guest networkGuest Network Wireless Security Options Netgear genie App Netgear genie Mobile App  To install the genie mobile appNetgear genie Advanced Home Setup Wizard D6300 WiFi DSL Modem Router Select either Push Button or PIN Number WPS Wizard To use the WPS Wizard Setup Menu Adsl Setup WAN Setup Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU sizes  To change the LAN settings LAN Setup To change the MTU size Select Advanced Setup WAN Setup Use the WiFi DSL Modem Router as a Dhcp Server LAN Setup Screen SettingsLAN TCP/IP Setup Use Router as a Dhcp Server To reserve an IP address Address ReservationEnable WMM QoS for Wireless Multimedia Applications Quality of Service Setup To create a QoS policy for applications and online games Set Up QoS for Internet AccessQoS for Applications and Online Gaming D6300 WiFi DSL Modem Router QoS for a MAC Address QoS for a WiFi DSL Modem Router LAN PortClick the Add Priority Rule button Click Add Priority Rule To edit or delete a QoS policy Edit or Delete an Existing QoS PolicyUSB Storage USB Drive Requirements ReadySHARE AccessShare Photos File-Sharing ScenariosStore Files in a Central Location for Printing  To share files with your friends and familyShare Large Files over the Internet USB Storage Basic Settings To access your USB device Add or Edit a Network Folder USB Storage Advanced Settings Available Network Folders Safely Remove a USB DriveMedia Server Settings Specify Approved USB Devices Select the Allow only approved devices check box Connect to the USB Drive from a Remote ComputerUSB Printer Control USB Printer Control USB Printer Control Center ConfigurationScan with a Multifunction Printer Security  To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain  To create firewall rules Firewall RulesD6300 WiFi DSL Modem Router Add Custom Services to Allow or Block TCP UDP TCP/UDP  To add a custom service To specify the firewall rule schedule Schedule for Firewall RulesSecurity Event Email Notifications  To set up email notificationsAdministration Upgrade the WiFi DSL Modem Router Firmware Internet Port View WiFi DSL Modem Router StatusRouter Information System up time and poll interval statistics Show Statistics ButtonConnection Status Button Wireless Settings 2.4 GHz and 5 GHzGuest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Erase Back Up SettingsRestore Configuration Settings Password Recovery Set PasswordDiagnostics D6300 WiFi DSL Modem Router Fine -tuning your network Advanced SettingsAdvanced Wireless Settings D6300 WiFi DSL Modem Router D6300 WiFi DSL Modem Router Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function  To set up the base station Set Up the Base StationSet Up a Repeater Unit Port Forwarding and Triggering Remote Computer Access Basics To configure the WiFi modem router as a repeater unit Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers To set up port forwarding Edit or Delete a Port Forwarding Entry Add a Custom ServiceClick Edit Service or Delete Service Set Up Port TriggeringApplication Example Making a Local Web Server Public  To make a local web server public110 Dynamic DNS Static Routes  To set up Dynamic DNSSelect the Use a Dynamic DNS Service check box 113 114 Remote Management  To turn on Universal Plug and Play Universal Plug and Play117 Traffic Meter  To set up an IPv6 Internet connection typeIPv6 USB Settings Troubleshooting Network Settings Wireless SettingsQuick Tips Sequence to Restart Your NetworkPower LED Stays Red Power LED Is Off or BlinkingTroubleshoot with the LEDs LEDs Never Turn OffPush N Connect WPS Button Blinks Green Wireless LEDs Are OffInternet or Ethernet Port LEDs Are Off  To check the WAN IP address Cannot Access the InternetCannot Log In to the Router Select Administration Router Status  To troubleshoot a PPPoE connection Troubleshoot PPPoETroubleshoot Internet Browsing Incorrect Date or Time Wireless ConnectivityChanges Not Saved Troubleshoot Your Network Using the Ping Utility Restore the Factory Settings and PasswordWireless Signal Strength Test the LAN Path to Your RouterTest the Path from Your Computer to a Remote Device 130 Supplemental Information Factory Settings132 D6300 Router specifications Technical SpecificationsRegulatory Compliance Information Netgear Dual Band WirelessEurope EU Declaration of Conformity FCC Requirements for Operation in the United StatesImportant Note Radiation Exposure Statement FCC CautionIndustry Canada Interference Reduction Table AvertissementIndex 138 139 140
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