NETGEAR D6300 user manual Changes Not Saved, Incorrect Date or Time, Wireless Connectivity

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D6300 WiFi DSL Modem Router

•When entering configuration settings, be sure to click Apply before moving to another screen or tab, or your changes could be lost.

•Click Refresh or Reload in the web browser. The changes might have occurred, but the web browser might be caching the old configuration.

Changes Not Saved

If the WiFi modem router does not save the changes you make in the WiFi modem router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Incorrect Date or Time

Select ADVANCED > Security > Schedule to display the current date and time. The WiFi modem router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000. This value means the WiFi modem router has not yet successfully reached a network time server. Check that your Internet access is configured correctly. If you have finished setting up the WiFi modem router, wait at least 5 minutes, and check the date and time again.

•Time is off by one hour. The WiFi modem router does not automatically sense daylight saving time. In the Schedule screen, select the Automatically adjust for daylight savings time check box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the WiFi modem router, try to isolate the problem.

•Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LEDs on the front of the WiFi modem router. They should be lit. If they are not, you can press the WiFi On/Off button on the back of the WiFi modem router to turn the WiFi modem router’s wireless radio back on.

If you disabled the WiFi modem router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

Troubleshooting

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Contents D6300 WiFi DSL Modem Router Trademarks SupportContents USB Printer Control Administration Appendix a Supplemental Information Hardware Setup Product Specifications Unpack Your New Router Hardware Features D6300 WiFi DSL Modem Router Unpack Your New Router Box contents Hardware SetupLabel Hardware FeaturesBack Panel USB port Gigabit Ethernet Power Adsl line LAN portsAC power WAN port Reset buttonFront Panel Power DSL Internet Wireless USBD6300 WiFi DSL Modem Router Power On/Off LED D6300 WiFi DSL Modem Router Wireless LED Side Panel Wireless On/Off button WPS On/Off button USB portAdsl Microfilters Position Your Wireless RouterTwo-Line Adsl Microfilter Included One-Line Adsl Microfilter Not IncludedAdsl or Cable Fiber Modem Browser Computer Power Cable Your D6300 WiFi DSL Modem RouterSummary Verify the Cabling Get Started with Netgear genie Use Standard TCP/IP Properties for Dhcp Prepare to Set Up the WiFi DSL Modem RouterTypes of Logins and Access Wireless Devices and Security Settings If the WiFi modem router does not connect to the Internet Netgear genie Setup To use Netgear genie to set up your WiFi modem router Browse to http//routerlogin.netUpgrade WiFi DSL Modem Router Firmware Use Netgear genie after InstallationWiFi DSL Modem Router Dashboard Basic Home Screen Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup WPS Method  To use WPS to join the wireless networkD6300 WiFi DSL Modem Router Netgear genie Basic Settings Internet Basic Settings Screen Fields Internet Basic SettingsDoes Your ISP Require a Login? Answer either yes or no Internet IP Address Attached Devices Parental Controls ReadySHARE USB Storage and Printer USB Storage Basic SettingsReadySHARE Cloud  To set up ReadySHARE CloudClick Register ReadySHARE Printer To view or change basic wireless settings Basic Wireless SettingsWireless Network Wireless Settings Screen FieldsChange WPA Security Option and Passphrase Security Options SettingsGuest Networks  To set up a guest networkGuest Network Wireless Security Options Netgear genie App Netgear genie Mobile App  To install the genie mobile appNetgear genie Advanced Home Setup Wizard D6300 WiFi DSL Modem Router  To use the WPS Wizard WPS WizardSelect either Push Button or PIN Number Setup Menu Adsl Setup WAN Setup  To set up a default DMZ server Default DMZ ServerChange the MTU Size Common MTU sizes  To change the MTU size Select Advanced Setup WAN Setup LAN Setup To change the LAN settings Use Router as a Dhcp Server LAN Setup Screen SettingsUse the WiFi DSL Modem Router as a Dhcp Server LAN TCP/IP Setup To reserve an IP address Address ReservationEnable WMM QoS for Wireless Multimedia Applications Quality of Service SetupQoS for Applications and Online Gaming Set Up QoS for Internet Access To create a QoS policy for applications and online games D6300 WiFi DSL Modem Router Click Add Priority Rule QoS for a WiFi DSL Modem Router LAN PortQoS for a MAC Address Click the Add Priority Rule button To edit or delete a QoS policy Edit or Delete an Existing QoS PolicyUSB Storage USB Drive Requirements ReadySHARE Access To share files with your friends and family File-Sharing ScenariosShare Photos Store Files in a Central Location for PrintingShare Large Files over the Internet USB Storage Basic Settings To access your USB device Add or Edit a Network Folder USB Storage Advanced Settings Available Network Folders Safely Remove a USB DriveMedia Server Settings Specify Approved USB Devices Select the Allow only approved devices check box Connect to the USB Drive from a Remote ComputerUSB Printer Control USB Printer Control USB Printer Control Center ConfigurationScan with a Multifunction Printer Security  To delete a keyword or domain Keyword Blocking of Http Traffic To specify a trusted computer  To create firewall rules Firewall RulesD6300 WiFi DSL Modem Router Add Custom Services to Allow or Block TCP UDP TCP/UDP  To add a custom service To specify the firewall rule schedule Schedule for Firewall RulesSecurity Event Email Notifications  To set up email notificationsAdministration Upgrade the WiFi DSL Modem Router Firmware Router Information View WiFi DSL Modem Router StatusInternet Port System up time and poll interval statistics Show Statistics ButtonConnection Status Button Wireless Settings 2.4 GHz and 5 GHzGuest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Restore Configuration Settings Back Up SettingsErase Password Recovery Set PasswordDiagnostics D6300 WiFi DSL Modem Router Fine -tuning your network Advanced SettingsAdvanced Wireless Settings D6300 WiFi DSL Modem Router D6300 WiFi DSL Modem Router Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function Set Up a Repeater Unit Set Up the Base Station To set up the base station  To configure the WiFi modem router as a repeater unit Remote Computer Access BasicsPort Forwarding and Triggering Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers To set up port forwarding Edit or Delete a Port Forwarding Entry Add a Custom Service To make a local web server public Set Up Port TriggeringClick Edit Service or Delete Service Application Example Making a Local Web Server Public110 Dynamic DNS Select the Use a Dynamic DNS Service check box  To set up Dynamic DNSStatic Routes 113 114 Remote Management  To turn on Universal Plug and Play Universal Plug and Play117 IPv6  To set up an IPv6 Internet connection typeTraffic Meter USB Settings Troubleshooting Sequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsLEDs Never Turn Off Power LED Is Off or BlinkingPower LED Stays Red Troubleshoot with the LEDsInternet or Ethernet Port LEDs Are Off Wireless LEDs Are OffPush N Connect WPS Button Blinks Green Cannot Log In to the Router Cannot Access the Internet To check the WAN IP address Select Administration Router Status Troubleshoot Internet Browsing Troubleshoot PPPoE To troubleshoot a PPPoE connection Changes Not Saved Wireless ConnectivityIncorrect Date or Time Test the LAN Path to Your Router Restore the Factory Settings and PasswordTroubleshoot Your Network Using the Ping Utility Wireless Signal StrengthTest the Path from Your Computer to a Remote Device 130 Supplemental Information Factory Settings132 D6300 Router specifications Technical SpecificationsFCC Requirements for Operation in the United States Netgear Dual Band WirelessRegulatory Compliance Information Europe EU Declaration of ConformityIndustry Canada FCC CautionImportant Note Radiation Exposure Statement Interference Reduction Table AvertissementIndex 138 139 140
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