Actiontec electronic GT701WG-QW04 DSL service installation support Advanced Feature Support

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Actiontec DSL Modem User Manual

sDSL service installation support

☞Note: Before attempting any of the above, make sure access to the Internet is available.

Advanced Feature Support

Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.

sEnabling Website Blocking

sEnabling VPN Pass-Through

sEnabling/Disabling NAT

sFirewall configuration

sChanging the LAN IP address of the DSL Gateway

sEnabling Services Blocking

sEnabling/Disabling DHCP

sVIP feature

These features are supported in the Modem only. Implementation of the above features within the network (LAN) is not supported.

Wired/Wireless Upgrade

Wired and wireless upgrade installation support is available from Actiontec free of charge if the wired/wireless equipment was purchased from Actiontec. Contact Actiontec at 1-888-436-0675 for installation and configuration support information.

Networking (LAN) Support

If a wired/wireless network has been set up and support is needed in one of the following areas:

sLAN support of multiple computers and peripherals

sMicrosoft Windows Networking

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Contents DSL Modem Table of Contents Glossary Firewall Security Level Services Using UtilitiesTroubleshooting Reference Specifications105 Limited Warranty 107This page left intentionally blank Minimum System Requirements Package ContentsIntroduction1 Features Internet Light Power LightWireless Light DSL LightUSB Port Reset SwitchLine Port Phone PortDSL service outage support and repair Power PortUsed to connect the Power Cord to the Modem Other ProblemsWired/Wireless Upgrade DSL service installation support Advanced Feature SupportIntroduction This page left intentionally blank Disconnecting from the Internet Using Qwest DSLConnecting to the Internet This page left intentionally blank To configure the Modem for basic operation Performing a Basic SetupBasic Setup Page Changing the User Name and Password Click Save and Restart at the bottom of the screen To set up the Modem to use a single static IP address Setting Up Static IP AddressConfiguring for a Single Static IP Address Page Setting Up Static IP Page Click Save and Restart at the bottom of the screen To set up the Modem to use a block of static IP addresses Configuring for a Block of Static IP AddressesSetting Up Static IP Page Click Save and Restart from the menu on the left side Dhcp Server Configuration screen, select Static fromClick Save and Restart at the bottom of the screen Accessing Advanced Settings Configuring5 Advanced SettingsWAN IP Address Transparent Bridging PPP Auto Connect Save & Apply Encapsulation PPPoA onlySpecify a Static IP Address Wireless Settings Off ChannelWEP WEP+802.1x WPA Wireless Advanced Settings Wireless MAC AuthenticationDhcp Server DNS Server Dhcp Server ConfigurationBeginning IP Address, Ending IP Address DNS Dynamic or StaticServices Blocking Remote Management/Telnet Website BlockingTo remove forwarded ports, highlight them, then click Remove Port ForwardingClicking Advanced brings up the Advanced Port Forward screen DMZ HostingDynamic Routing FirewallStatic Routing NAT Network Address TranslationIP QoS Setting Source LAN IP Address Telnet Timeout SettingThis page left intentionally blank Viewing Modem’s Status Accessing StatusTo access the Status screens, follow these instructions Current Status Viewing the Modem’s Status WAN Status Dhcp User List LAN StatusPage Web Activity Log Using UtilitiesDSL Settings Upgrade Firmware Restore Default SettingsThis page left intentionally blank Cannot Connect to the Internet TroubleshootingLAN Connection Failure CMD Time out error occurs when entering a URL or IP Address This page left intentionally blank Locating Computer Information ReferenceLocating Windows Operating System Files Appendix a Reference Click Search Windows 98 SE Static IP Address On the ComputerPage 192.168.0.2 Enter the following numbers in the Subnet mask text box Windows MeAppendix b Static IP on the Computer Do not include the periods they are automatically entered Windows Page Appendix b Static IP on the Computer Enter the following numbers in the IP Address text box Windows XP Page Appendix b Static IP on the Computer Enter the following address in the IP Address text box Computer Security Comparing DSL Service with a Dial-Up ModemInternet Browsers Modem SecurityComputer Security Electronic Security This page left intentionally blank Full-rate Adsl Interface Specifications dGeneral WAN PPP, DHCP, Static IPEnvironmental Wireless Operating RangeLED Indicators Power, DSL, Internet, Ethernet, USB, WirelessGlossary Access PointPage Ssid This page left intentionally blank Firewall Security Level Services Medium Security Level Low Security Level Service Acronym Definitions 120 Real audio/videoIcmp 323Classic Alternativeg System SetupPage Appendix g Alternative System Setup Then press Enter on the keyboard Connecting to the ISPAppendix g Alternative System Setup 100 Qwest Basic Setup Support Getting OnlineAdditional Technical Support Options Self HelpNetworking LAN Support Advanced Feature SupportAppendix h Additional Technical Support Options 104 Class B Equipment Regulatory Compliance NoticesModifications All other names are the property of their respective owners Miscellaneous Legal Notices107 Limited Warranty108 Limited Warranty 110