3Com 3CRWEASY96A manual Troubleshooting

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Setting up Protocol and Port Filtering					23
Setting Wireless Network Properties					24
Setting Advanced Performance Properties						26
Setting up an Ad Hoc Network				28
Optimizing an Ad Hoc Installation				29
Setting up an Access Point Infrastructure Network 30
Changing Security Settings			31
No Security (Open System)			32
40-bit Shared Key (Wi-Fi)			32
128-bit Shared Key	33
128-bit Dynamic Security Link				33
Setting up the Wireless Network Login						33
Resetting the Bridge	33
Restoring a Bridge to Factory Defaults					34
Upgrading the System	34
Changing the Administration Password						35
Backing up a Conﬁguration			35
Restoring a Conﬁguration		36
Viewing the Client List	36
Resetting Statistics Listings			37
Clearing the Client List		37
Viewing Connection Status			37
Viewing the System Summary			37
Interoperating with Third-Party Equipment						37

4 Troubleshooting

Diagnosing Problems 38
Disconnecting the Bridge	40
Uninstalling Software and Documentation 40
Upgrading Bridge Firmware	40

ATechnical Support

Online Technical Services 41

Support from Your Network Supplier 42

Support from 3Com 42

Returning Products for Repair 43

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Contents Wireless LAN Outdoor Bridge Solution United States Government Legend Contents Troubleshooting Regulatory Compliance Information Index Page Basic Network Topologies POINT-TO-POINTPOINT-TO-MULTIPOINT Basic Operating Modes Installation Requirements Power RequirementsInstallation Guidelines Administration RequirementsProper Grounding Operating Systems Windows XPPolarization AlignmentRestrictions on Antenna USE Safety Information Mounting the Bridge to a Mast Using the Power Supply Connecting the Bridge to the LANUsing a POWER-OVER-ETHERNET LAN Port Installing Software Utilities Establishing Wireless Association Using the 3COM Wireless Device Manager Launching a Wireless Device ConfigurationClick Conﬁgure Button DescriptionUsing the PRE-IP Configuration Wizard Using the Rssi MonitorSaving Configuration Changes Changing System PropertiesSetting IP Network Properties Property Description Default ValueSetting UP Protocol and Port Filtering UDP/IP TCP/IPSetting Wireless Network Properties Is using Setting Advanced Performance Properties Cable Power dBmAntenna 4dBiPage Setting UP AN AD HOC Network Optimizing AN AD HOC Installation Setting UP AN Access Point Infrastructure Network Conﬁgure the access point before conﬁguring the bridgesChanging Security Settings BIT Shared KEY WI-FI No Security Open SystemResetting the Bridge Setting UP the Wireless Network LoginBIT Shared KEY BIT Dynamic Security LinkRestoring a Bridge to Factory Defaults Upgrading the SystemChanging the Administration Password Backing UP a ConfigurationRestoring a Configuration Viewing the Client ListResetting Statistics Listings Viewing Connection StatusViewing the System Summary Interoperating with THIRD-PARTY EquipmentDiagnosing Problems Symptom SolutionsBridge set for 128-bit Shared Key Uninstalling Software and Documentation Disconnecting the BridgeUpgrading Bridge Firmware Online Technical Services Web ServicesWorld Wide Web Site 3Com KnowledgebaseSupport from 3COM Support from Your Network SupplierCountry Telephone Number Asia, Paciﬁc Rim Returning Products for Repair Country Telephone NumberEurope, Middle East and Africa Latin AmericaCountry Contact Information Country Contact Information 3Com Wireless LAN Outdoor Bridge Solution Regulatory Compliance InformationIndustry Canada IC Emissions Compliance Statement Index