3Com 3CRWEASY96A manual Support from Your Network Supplier, Support from 3COM

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SUPPORT FROM YOUR NETWORK SUPPLIER

If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualiﬁed to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

SUPPORT FROM 3COM

If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To ﬁnd out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

The following list of worldwide technical telephone support number is correct at the time of publication. Refer to the 3Com Web site for updated information.

Country	Telephone Number

Asia, Paciﬁc Rim
Australia	1 800 678 515
Hong Kong	800 933 486
India	+61 2 9424 5179 or 000800 650 1111
Indonesia	001 803 61009
Japan	00531 616 439 or 03 5977 7991

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Contents Wireless LAN Outdoor Bridge Solution United States Government Legend Contents Troubleshooting Regulatory Compliance Information Index Page Basic Network Topologies POINT-TO-POINTPOINT-TO-MULTIPOINT Basic Operating Modes Installation Requirements Power RequirementsProper Grounding Installation GuidelinesAdministration Requirements Operating Systems Windows XPAlignment PolarizationRestrictions on Antenna USE Safety Information Mounting the Bridge to a Mast Connecting the Bridge to the LAN Using the Power SupplyUsing a POWER-OVER-ETHERNET LAN Port Installing Software Utilities Establishing Wireless Association Using the 3COM Wireless Device Manager Launching a Wireless Device ConfigurationClick Conﬁgure Button DescriptionUsing the PRE-IP Configuration Wizard Using the Rssi MonitorSaving Configuration Changes Changing System PropertiesSetting IP Network Properties Property Description Default ValueSetting UP Protocol and Port Filtering UDP/IP TCP/IPSetting Wireless Network Properties Is using Antenna Setting Advanced Performance PropertiesCable Power dBm 4dBiPage Setting UP AN AD HOC Network Optimizing AN AD HOC Installation Setting UP AN Access Point Infrastructure Network Conﬁgure the access point before conﬁguring the bridgesChanging Security Settings BIT Shared KEY WI-FI No Security Open SystemBIT Shared KEY Resetting the BridgeSetting UP the Wireless Network Login BIT Dynamic Security LinkRestoring a Bridge to Factory Defaults Upgrading the SystemChanging the Administration Password Backing UP a ConfigurationRestoring a Configuration Viewing the Client ListViewing the System Summary Resetting Statistics ListingsViewing Connection Status Interoperating with THIRD-PARTY EquipmentDiagnosing Problems Symptom SolutionsBridge set for 128-bit Shared Key Disconnecting the Bridge Uninstalling Software and DocumentationUpgrading Bridge Firmware World Wide Web Site Online Technical ServicesWeb Services 3Com KnowledgebaseSupport from Your Network Supplier Support from 3COMCountry Telephone Number Asia, Paciﬁc Rim Europe, Middle East and Africa Returning Products for RepairCountry Telephone Number Latin AmericaCountry Contact Information Country Contact Information 3Com Wireless LAN Outdoor Bridge Solution Regulatory Compliance InformationIndustry Canada IC Emissions Compliance Statement Index