12Quick Installation Guide
Table 7 Troubleshooting Abnormal Status on System Processor LEDs
LED Status | Possible Sources of Problem and Steps to Take | |
|
| |
RUN LED does not light. | Possible source of problem: | |
| ■ | Diagnostic software is not running. |
| Recommended actions: | |
| ■ | Contact your network supplier or 3Com |
|
| Technical Support. |
|
| |
PS1 or PS2 LED lights yellow. | Possible sources of problem: | |
| ■ | Power supply is not fully inserted. |
| ■ | Power supply is out of specification. |
| Recommended actions: | |
| 1 | Verify that the power cord is fully inserted at |
|
| both ends. |
| 2 | If the system still does not operate, contact your |
|
| network supplier or 3Com Technical Support. |
|
| |
SYS LED lights yellow. | Possible source of problem: | |
| ■ | System processor has failed. |
| Recommended actions: | |
| 1 | Verify that the power cord is fully inserted at |
|
| both ends. |
| 2 | Contact your network supplier or 3Com |
|
| Technical Support. |
|
| |
SYS LED blinks yellow. | Possible sources of problem: | |
| ■ | Hardware/software mismatch |
| Recommended actions: | |
| 1 | If you have added a new module, remove it and |
|
| reboot the system. |
| 2 | If you have just updated software, reload the old |
|
| version of software. |
| 3 | Contact your network supplier or 3Com |
|
| Technical Support for hardware/software |
|
| incompatibility information. |