2Wire 2701HGV-W manual Diagnostics, Understanding Broadband Redirect Messages

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Diagnostics

Note: Broadband Redirect Messages are visible only if they have been enabled by your service provider, and the physical appearance may vary from the examples shown.

Understanding Broadband Redirect Messages

If the 2Wire gateway detects a connection problem or an intermittent service error, it generates an error or alert (Broadband Redirect Message) and displays the message within your Web browser. The following messages contain information that can help you resolve some of the most common installation or network conflicts.

Excessive Sessions Warning

This error message typically occurs when your PC has been infected with the Blaster Virus or similar agent. The error message appears because too many simultaneous Internet sessions are opened, which impairs both network and PC performance. Check the PC with an anti-virus program using the latest virus updates to identify and remove the infection.

There may be cases where certain applications running on a PC mimic the excessive session characteristics, creating a false positive error condition. If you are certain that no viruses are present on the PC, enable the Do not show me excessive session

warnings in the future checkbox.

Invalid Customer Information (PPP)

This error message results from an incorrect PPP username and/or password. Click the Set Up Now button to re-enter the correct PPP information and attempt to connect to the broadband network.

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Contents 2Wire Gateway Installation Guide Page Contents Getting Started Remove or Disable Conflicting ApplicationsCheck Your Computer’s Browser and System Requirements Browser RequirementsChoose a Computer and Connection Type Install the DSL FilterConnect the First Computer to the Gateway For Wall-Mounted Phones Check Your Connections Ethernet ConnectionGateway Connected Via Wireless Wireless ConnectionLocating the Serial Number and Wireless Encryption Key Non-2Wire Wireless Adapter ConfigurationGateway Connected Via USB USB ConnectionInstall the 2Wire Gateway USB Driver Macintosh Install the 2Wire Gateway USB Driver WindowsMacintosh OS 10.1.4/10.1.5/10.2.0 10.2.8/10.3.3 Run the 2Wire Setup WizardWindows XP/2K/ME/98SE Add Computers to the Network Gateway Connected to Second Computer Via Ethernet Gateway Connected to Second Computer Via USB Gateway Connected to Second Computer Via Wireless Understanding Broadband Redirect Messages DiagnosticsExcessive Sessions Warning Invalid Customer Information PPPNo DSL Connection Unable to Train Intermittent Connection Issue Uncanceled EchoBroadband Link is Currently Not Available Connection Error Provision Gateway Router Behind Router DetectedOFF Understanding the Indicator LightsGateway has been unable to detect a DSL signal Gateway Connected Via Ethernet Macintosh Appendix a Install the Gateway on Other Operating SystemsGateway Connected Via USB Macintosh Configuring the Internet Connection Electrical Regulatory InformationRegulatory Information MPE/SAR Labeling PTC General Warning

2701HGV-W specifications

The 2Wire 2701HGV-W is a multifaceted gateway designed to meet the demands of home and small office environments by providing both DSL and broadband connectivity through robust performance. This device is particularly popular among internet service providers and consumers for its reliability and versatility.

One of the main features of the 2Wire 2701HGV-W is its ability to serve as an Integrated Access Device (IAD), combining a DSL modem, a router, and a firewall in a single unit. This all-in-one design helps simplify the installation process as users don't need to purchase separate components. The DSL modem supports ADSL and ADSL2+, allowing for high-speed internet access while maintaining compatibility with various DSL technologies.

In terms of network connectivity, the 2701HGV-W boasts four Ethernet ports for wired connections, enabling multiple devices to connect directly to the router. For wireless connectivity, it supports 802.11g and 802.11b Wi-Fi standards, providing the ability to connect a range of devices wirelessly. The Wi-Fi performance is enhanced with features like Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP), ensuring secure connections.

Another significant characteristic is its firewall capabilities, which help protect the local network from external threats. The built-in Stateful Packet Inspection (SPI) firewall provides an additional layer of security by analyzing incoming and outgoing packets to detect potential threats. Users can also configure parental controls and access restrictions, allowing them to manage which sites can be accessed on their network.

The 2Wire 2701HGV-W is designed with user-friendliness in mind. The web-based interface makes it easy for users to set up and customize their network settings. Additionally, the device supports Quality of Service (QoS), enabling users to prioritize certain types of traffic, such as video streaming or online gaming, ensuring a seamless experience even when multiple devices are connected.

Overall, the 2Wire 2701HGV-W is a versatile and robust networking solution that combines essential features such as DSL connectivity, wired and wireless networking options, and security protocols. Its user-friendly design and integrated capabilities make it an excellent choice for individuals and small businesses looking for a reliable internet gateway. Whether for casual browsing, remote work, or streaming, this device meets various connectivity needs efficiently.
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