2Wire 2701HG-B, 2701HG-T, 2700HG-D, 2700HGB, 2701HG-S manual Contents

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Contents

Chapter 1: Getting Started

Remove or Disable Conflicting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Check Your Computer’s Browser and System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Browser Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 2: Connect the First Computer to the Gateway

Choose a Computer and Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Install the DSL Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

For Wall-Mounted Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Check Your Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install the 2Wire Gateway USB Driver - Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Install the 2Wire Gateway USB Driver - Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Check Your Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 3: Run the 2Wire Setup Wizard

Windows XP/2K/ME/98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Macintosh OS 10.1.4/10.1.5/10.2.0 - 10.2.8/10.3.3 - 10.3.8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 4: Add Computers to the Network

Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 5: Diagnostics

 

Understanding Broadband Redirect Messages

14

Excessive Sessions Warning

14

Invalid Customer Information (PPP)

14

No DSL Connection - Unable to Train

15

Intermittent Connection Issue - Uncanceled Echo

15

Broadband Link is Currently Not Available - DSL Connection Issue

16

Broadband Link is Currently Not Available - Connection Error

16

Router Behind Router Detected

17

Provision Gateway

17

Understanding the Indicator Lights

18

Appendix A: Install the Gateway on Other Operating Systems

Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Regulatory Information

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Contents 2Wire Gateway Installation Guide Page Contents Browser Requirements Remove or Disable Conflicting ApplicationsGetting Started Check Your Computer’s Browser and System RequirementsInstall the DSL Filter Connect the First Computer to the GatewayChoose a Computer and Connection Type For Wall-Mounted Phones Check Your Connections Ethernet ConnectionGateway Connected Via Wireless Wireless ConnectionLocating the Serial Number and Wireless Encryption Key Non-2Wire Wireless Adapter ConfigurationGateway Connected Via USB USB ConnectionInstall the 2Wire Gateway USB Driver Macintosh Install the 2Wire Gateway USB Driver WindowsRun the 2Wire Setup Wizard Windows XP/2K/ME/98SEMacintosh OS 10.1.4/10.1.5/10.2.0 10.2.8/10.3.3 Add Computers to the Network Gateway Connected to Second Computer Via Ethernet Gateway Connected to Second Computer Via USB Gateway Connected to Second Computer Via Wireless Invalid Customer Information PPP DiagnosticsUnderstanding Broadband Redirect Messages Excessive Sessions WarningNo DSL Connection Unable to Train Intermittent Connection Issue Uncanceled EchoBroadband Link is Currently Not Available Connection Error Provision Gateway Router Behind Router DetectedOFF Understanding the Indicator LightsDiagnostics DSL Light Operating State Gateway Connected Via Ethernet Macintosh Appendix a Install the Gateway on Other Operating SystemsGateway Connected Via USB Macintosh Configuring the Internet Connection Regulatory Information Regulatory Information