Troubleshooting, Software Errors, Error Codes

Troubleshooting

This chapter lists some problems that you might encounter while using your GC75. Some problems require you to contact your service provider, but most of the problems you can easily correct yourself.

Software Errors

Grey menu options in the software

applications

Grey text indicates a function that is temporarily unavailable, for example due to your subscription or due to a certain setting which has not been turned on.

Error Messages

General

Dial-Up fails

Try to connect again.

Error Codes

Windows® 98

Error 619:	Up An ISDN mode (V110 or V120) has been selected
The port is disconnected	when creating a connection, but is not supported by the
during dial-up	network. Select Analogue mode when creating the
	connection in the Connection Wizard.

Error 630:	A Dial-up networking connection is already connected.
The port was	Close the connected dial-up and try again.
disconnected
due to hardware failure
during dial-up

Error 645:	Up Incorrect APN or CID selected for network. Modify your
Internal authentication	Dial-up Connection, see Create a Connection on page 19
error during dial-up	for more details. Make sure that the APN file contains the
	name of the access point your network operator is using.
	See the support section on www.SonyEricsson.com site
	for a full list of network operator APNs.