Compaq 8000, 6000 manual Press the Windows logo

Symptom

Problem

Solution

Mouse does not respond to

Mouse connector is not

Shut down your computer

movement or is too slow.

properly plugged into the

using the keyboard:

back of the computer.

1. Press the Ctrl and Esc

keys at the same time (or

press the Windows logo

key) to display the Start

menu.

2. Use the up or down

arrow key to select Turn

Off Computer, and then

press the Enter key.

3. Use the up or down

arrow key to select the

Turn Off option, and

then press the Enter key.

4. After the shutdown is

complete, plug the

mouse connector into the

back of your computer

(or the keyboard) and

restart your computer.

Program in use has stopped

Shut down your computer

responding to commands.

using the keyboard. Refer to

the preceding problem

“Mouse connector is not

properly plugged into the

back of the computer” for

details about shutting down

using the keyboard.

5–18

Getting Started