Source Technologies ST9335 manual Quality Issues

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Section 4: Quality Issues

4 Quality Issues

A high quality MICR document can be read by bank reader/sorter equipment many times with no readability issues and does not result in damage to bank equipment. This quality is the result of a well designed printer, an originally manufactured MICR toner cartridge and high quality check stock.

Printer Features

Your Secure MICR Printer is equipped with some features to ensure high quality MICR documents.

Paper Type

We recommend paper trays with check stock be set to “bond” paper type. The associated “weight” and “texture” settings should be set to “heavy” and “rough.” See the base printers User’s Guide. If more than one input tray has check stock and they are the same stock, set all to “bond” and they will be linked. If different stock is used in more than one input tray, use “custom” type, “rough” and “heavy” to block Linking.

MICR Toner Low Alarm

When MICR toner is low, the printer stops and the user is prompted to load a new MICR toner cartridge. We do not recommend shaking the cartridge to prolong its life. Once low toner is sensed, there may not be enough MICR toner left to produce quality MICR documents.

MICR Toner Sensing

When the printer enters MICR mode and attempts to print a MICR font, it checks to ensure a MICR toner cartridge is loaded in the printer. If a regular cartridge is present, an alarm will sound and the user must load a MICR cartridge before their print job will resume. A message “load MICR Toner” will appear on the Operator’s Panel.

MICR Toner

Use only Source Technologies MICR toner when printing MICR documents. It is specifically engineered to print quality MICR documents with your printer. The printers’ MICR toner sensor is designed to work with the Source Technologies MICR toner cartridge to prevent printing checks with regular toner present. You may choose to use this printer for general office printing, which is acceptable. If a MICR print job begins and the printer has a regular toner cartridge present, the printer will stop and prompt the operator to install a MICR toner cartridge.

Source Technologies does not recommend the use of refilled MICR toner cartridges. Although refilled cartridges are generally less expensive, they may result in expensive printer repairs and bank check reject fees due to inferior MICR toner formulation.

Secure MICR Printer User’s Guide July 2003

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Contents ST9335 Secure Micr Printer User’s Guide Page Table of Contents Error Messages Audit Trail ReportPrinter Installation Micr Printing Today Micr OverviewCheck Processing System Micr Overview Micr Check Design General Features of Check DesignPosition and Dimension Gauge Design Elements in Detail PaperData Elements Date DuplexingMicr Clear Band Amount Convenience AmountPayee Area Amount In WordsDollars Signature AreaAuxiliary On-Us Field Positions 65 to Account Title Memo LineCheck Serial Number Fractional Routing Number Micr Line External Processing Code EPC Field PositionRouting Field Positions 43 to On-Us Field Positions 32 toSample Check Quality Issues Quality WeightMicr Check Stock LayoutMoisture Security Issues Check Stock Security FeaturesSecurity Note Security Issues Micr Fonts Micr FeaturesMicr Mode Secure FontsResource Storage Bi-Directional Feedback@PJL Ustatus Device Micr Menu STH Command Entering Micr ModeSTF Command Set New Password Command &%STExxxxxxxx$ PasswordMicr Definition Command SMCPxxxx$ optional SmcpSMD STSPrint Micr E-13B Font SMDddd...ddd$ Print Micr CMC7 Font SM7ddd...ddd$Print MicroPrint Line SMMxxxxxxxxx!$ Print Secure Numeric Font SMFddd..ddd~Print ICR Secure Numeric Font &%SMIxxxxxx~ Load Flash Resource STLxxxxxyyyyyyzdd....ddTray Unlock Command STTU#$ Secure Flash Resource Unlock Command STPxxxxx$Tray Lock Command STTL#$ Tray Swapping CommandsDES and AES Decryption STDON$ Customer Character Conversation Command Special Alert and Custom Beep Command Turning Hex Transfer On IBM Host Programming Features and ExamplesHex Transfer Turning Hex Transfer OffHex Transfer Examples Micr Mode Command Example NON-NEGOTIABLE Commands in .1 in order of appearance STFPASSWORD$STY4000$ Escape Character TranslationSTY4040$ Example &%STY2300$Audit Trail Reports Print Audit Report Audit Report Field One SQ1d..d$ Audit Trail Report Command SetEnd Audit Record Audit Report Field Two-MICR Line SMDd..d$ or &%SM7d..d$Audit Report Field Six SQ6d..d$ Audit Report Field Four SQ4d..d~Audit Report Field Five SQ5d..d$ Audit Report Field Seven SQ7d..d$Print Audit Report SPRINTxx$ Print and Purge Audit Report &%SPURGExx$Spurge SprintSQ5 Start Audit Feedback CommandSQ4 SQ6Audit Trail Commands Example Void SQ1200$200 Command terminatorSAR$ SQ6October 5, 2005$SMD...$ SQ7103345 AM$Msmith Error Messages See list of Micr Error Messages on followingError Message On Display Printed Message Description Action Command&%SMDddd..ddd$ Appendix a E13B Micr Font MappingCommand SM7ddd..ddd$ Appendix B CMC7 Micr Font MappingCommand SMFddd...dd~ Appendix C Secure Numeric Font MappingExample &%SMF$1,123.00~ Will print Command SMIxxxxxx~ Appendix D ICR Secure Numeric Font MappingAppendix E Micr Mode Command Summary Description CommandAppendix F Audit Report Command Summary Description Command Structure FunctionPJL Unlock Sequence Appendix G PJL Based Micr CommandsFonts and Secured Resources PJL Re-Lock SequencePJL Re-Lock Sequence With a New Password Value PCL Font Call CommandsPJL Info Micr Command Cartridge Status = Unknown PCL Initial Set-Up PCL Macro CallPCL Font Calls, Positioning Commands and Variable Print Data Sample Accounts Payable Check PJL and PCL commands used to print the sample check @PJL Enter Language = PCL

ST9335 specifications

The Source Technologies ST9335 is a cutting-edge payment and transaction terminal designed for high-security environments and robust performance. As the demand for secure payment processing continues to rise, the ST9335 stands out with its modern technology and user-friendly features that meet both merchant and consumer needs.

One of the defining characteristics of the ST9335 is its advanced encryption capabilities. Security is paramount in payment processing, and this terminal incorporates end-to-end encryption (E2EE) to protect sensitive cardholder data during transactions. This technology ensures that all payment information is securely transmitted, thereby minimizing the risk of data breaches and fraud.

In addition to its security features, the ST9335 boasts a high-resolution color touchscreen display, which enhances the user experience by providing clear visuals and easy navigation. The intuitive interface allows both merchants and customers to complete transactions quickly and efficiently. The large display also supports customizable branding and promotional content, enabling businesses to communicate directly with their customers.

The ST9335 is equipped with multiple connectivity options, including Ethernet, Wi-Fi, and 4G LTE. This versatility ensures that merchants can select the best connection method for their specific environment, whether they operate in a retail space, a restaurant, or a mobile setting. The device’s adaptability to various network configurations streamlines payment processing, reducing wait times and enhancing customer satisfaction.

Another notable feature is its compatibility with a broad range of payment methods. The ST9335 supports traditional magnetic stripe cards, EMV chip cards, and contactless payments such as NFC and mobile wallets. As consumers increasingly prefer to use contactless payments for convenience and speed, this terminal stays relevant in the evolving landscape of payment processing.

The design of the ST9335 is another highlight, with a rugged and ergonomic form factor that withstands daily wear and tear. Its durable construction, combined with an IP54 rating for splash and dust resistance, ensures longevity in various operating conditions.

Not only does the ST9335 provide robust security and ease of use, but it also supports a range of value-added services such as loyalty programs, gift card processing, and inventory management. This multifunctionality allows businesses to enhance customer engagement and streamline their operations.

In summary, the Source Technologies ST9335 is a powerful and versatile payment terminal that combines advanced security, a user-friendly interface, multiple connectivity options, and support for various payment methods. Whether in a retail shop or on the go, the ST9335 is designed to meet the evolving needs of today’s businesses and consumers, making it a reliable choice for any transaction environment.
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