Source Technologies ST9335 manual Error Message On Display Printed Message Description Action

Page 50

 

Error Message

 

 

 

 

on Display

Printed Message

Description

Action

 

 

 

 

 

 

Can’t Purge Pswd not

 

This error indicates that MICR mode has not

Press Go. Enter MICR mode, then

 

enabled

 

been enabled.

re-attempt the purge.

 

Can’t Sort Insufficient

 

This error indicates the printer does not

Press Go. The printer may need

 

Memory

 

have sufficient memory to sort the Audit

to be upgraded with more RAM

 

 

 

Report.

memory to sort; otherwise an

 

 

 

 

unsorted Audit Report may be

 

 

 

 

printed.

 

Command Decode Error

Decode error &%Sx

A syntax error was detected in a MICR

Check your software for a

 

 

(where x is the

command.

syntax error in the MICR

 

 

incorrect character)

 

command that was being used

 

 

 

 

when the error occurred.

 

Convert to Esc Error

Invalid Convert to

An error was detected in the User

Check the Command (&%STY...)

 

 

Escape Character

Programmable Escape Character Selection

for errors.

 

 

 

Command. The software tried to specify a

 

 

 

 

NULL or an ampersand as the first Escape

 

 

 

 

Character.

 

 

Flash Full Purge and

 

This error message indicates that the

Press Go then purge the audit

 

Format

 

printer’s flash memory is full. The audit trail

trail. Then either defragment or

 

 

 

cannot accept more jobs until more space

format flash memory (Utilities

 

 

 

is available in flash.

Menu).

 

Load MICR Toner

 

Before printing a MICR font, the printer

Replace standard toner cartridge

 

 

 

checks for MICR toner. If regular toner is

with a MICR Toner. Go to

 

 

 

present, the printer will stop all printing and

proceed. If MICR toner is not

 

 

 

display this message.

available, you must power-off

 

 

 

 

your printer and restart the print

 

 

 

 

job at a later time when MICR

 

 

 

 

toner is available.

 

Macro Definition Error

Invalid decode mode

The Load Flash Resource Command

Check the Command (&%STL...)

 

 

specified

contained an invalid character specifying

for syntax errors.

 

 

 

the format of the file. Must be either a D or

 

 

 

 

S.

 

 

Macro Definition Error

Macro ID already in

The resource number in the Load Flash

Check the Load Flash Resource

 

 

use on SIMM. Print

Resource Command (&%STL...) was over

Command for syntax/numbering

 

 

menus to see a list

the 32767 list.

errors.

 

 

of used ID’s.

 

 

 

Macro Definition Error

Macro size exceeds

Flash resource file size specified in the

Format flash memory to remove

 

 

available space

Load Flash Resource Command is too large

all existing resources or upgrade

 

 

 

fro the available space remaining in the

flash memory to a larger module.

 

 

 

flash module.

 

 

Macro Definition Error

Non-hexadecimal

The Load Flash Resource Command

Check the Command (&%STL...)

 

 

value received.

contained a non-hexadecimal value in the

syntax for errors.

 

 

 

byte count parameter.

 

 

Macro Definition Error

Non integer value

The resource number in the Load Flash

Check the command for syntax/

 

 

received.

Resource Command (&%STL...) was not

numbering errors.

 

 

 

five integers.

 

 

Macro Transfer Error

Integer string

The Flash Resource Number in the Secure

Check the Command (&%STP...)

 

 

incorrect length

Flash Resource Unlock Command was not

for syntax/numbering errors.

 

 

 

five digits in length.

 

 

Macro Transfer Error

Non-integer value

The Secure Flash Resource Unlock

Check the Command (&%STP...)

 

 

received.

Command contained a non-integer value.

for syntax/numbering errors.

 

MICR Definition Error

 

The number of digits in the MICR definition

Check your software for errors in

 

 

 

Command is not equal to four, or there is a

the MICR definition Command.

 

 

 

non-hexadecimal character in the count.

 

 

MICR Password Error

Password Length

Password length is not equal to eight

Check the Password Command in

 

 

Error.

characters.

your software, it must be eight

 

 

 

 

characters long.

 

MICR Password Error

Password Match

Password sent does not match the current

Check the Password Command in

 

 

Error

stored password.

your software.

 

MICR Password Error

Security Lock Not

Front panel combination feature has been

From the front panel select MICR

 

 

Enabled Error.

enabled but was not entered before a MICR

Menu>Security Lock and enter

 

 

 

job was started.

the correct combination. Press

 

 

 

 

Go to resume the print job.

 

Security Lock Error

Integer string

An error was detected in the Activate/Set

Check the Activate/Set Front

 

 

incorrect length.

Front Panel Combination Lock Command.

Panel Combination Lock Command

 

 

 

The combination must be eight digits in

in your software.

 

 

 

length.

 

 

Security Lock Error

Non-integer value

An error was detected in the Activate/Set

Check the Activate/Set Front

 

 

received.

Front Panel Combination Lock Command. A

Panel Combination Lock Command

 

 

 

character was received in the command

syntax in your software.

 

 

 

that was a non-integer.

 

Secure MICR Printer User’s Guide July 2003

Page 46

© Source Technologies

All rights reserved

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Page 49 Page 51
Contents ST9335 Secure Micr Printer User’s Guide Page Table of Contents Error Messages Audit Trail ReportPrinter Installation Micr Printing Today Micr OverviewCheck Processing System Micr Overview Micr Check Design General Features of Check DesignPosition and Dimension Gauge Design Elements in Detail PaperData Elements Date DuplexingMicr Clear Band Amount Convenience AmountPayee Area Amount In WordsDollars Signature AreaAuxiliary On-Us Field Positions 65 to Account Title Memo LineCheck Serial Number Fractional Routing Number Micr Line External Processing Code EPC Field PositionRouting Field Positions 43 to On-Us Field Positions 32 toSample Check Quality Issues Quality WeightMicr Check Stock LayoutMoisture Security Issues Check Stock Security FeaturesSecurity Note Security Issues Micr Fonts Micr FeaturesMicr Mode Secure FontsResource Storage Bi-Directional Feedback@PJL Ustatus Device Micr Menu STH Command Entering Micr ModeSTF Command Set New Password Command &%STExxxxxxxx$ PasswordMicr Definition Command SMCPxxxx$ optional SmcpSMD STSPrint Micr E-13B Font SMDddd...ddd$ Print Micr CMC7 Font SM7ddd...ddd$Print MicroPrint Line SMMxxxxxxxxx!$ Print Secure Numeric Font SMFddd..ddd~Print ICR Secure Numeric Font &%SMIxxxxxx~ Load Flash Resource STLxxxxxyyyyyyzdd....ddTray Unlock Command STTU#$ Secure Flash Resource Unlock Command STPxxxxx$Tray Lock Command STTL#$ Tray Swapping CommandsDES and AES Decryption STDON$ Customer Character Conversation Command Special Alert and Custom Beep Command Turning Hex Transfer On IBM Host Programming Features and ExamplesHex Transfer Turning Hex Transfer OffHex Transfer Examples Micr Mode Command Example NON-NEGOTIABLE Commands in .1 in order of appearance STFPASSWORD$STY4000$ Escape Character TranslationSTY4040$ Example &%STY2300$Audit Trail Reports Print Audit Report Audit Report Field One SQ1d..d$ Audit Trail Report Command SetEnd Audit Record Audit Report Field Two-MICR Line SMDd..d$ or &%SM7d..d$Audit Report Field Six SQ6d..d$ Audit Report Field Four SQ4d..d~Audit Report Field Five SQ5d..d$ Audit Report Field Seven SQ7d..d$Print Audit Report SPRINTxx$ Print and Purge Audit Report &%SPURGExx$Spurge SprintSQ5 Start Audit Feedback CommandSQ4 SQ6Audit Trail Commands Example Void SQ1200$200 Command terminatorSAR$ SQ6October 5, 2005$SMD...$ SQ7103345 AM$Msmith Error Messages See list of Micr Error Messages on followingError Message On Display Printed Message Description Action Command&%SMDddd..ddd$ Appendix a E13B Micr Font MappingCommand SM7ddd..ddd$ Appendix B CMC7 Micr Font MappingCommand SMFddd...dd~ Appendix C Secure Numeric Font MappingExample &%SMF$1,123.00~ Will print Command SMIxxxxxx~ Appendix D ICR Secure Numeric Font MappingAppendix E Micr Mode Command Summary Description CommandAppendix F Audit Report Command Summary Description Command Structure FunctionPJL Unlock Sequence Appendix G PJL Based Micr CommandsFonts and Secured Resources PJL Re-Lock SequencePJL Re-Lock Sequence With a New Password Value PCL Font Call CommandsPJL Info Micr Command Cartridge Status = Unknown PCL Initial Set-Up PCL Macro CallPCL Font Calls, Positioning Commands and Variable Print Data Sample Accounts Payable Check PJL and PCL commands used to print the sample check @PJL Enter Language = PCL

ST9335 specifications

The Source Technologies ST9335 is a cutting-edge payment and transaction terminal designed for high-security environments and robust performance. As the demand for secure payment processing continues to rise, the ST9335 stands out with its modern technology and user-friendly features that meet both merchant and consumer needs.

One of the defining characteristics of the ST9335 is its advanced encryption capabilities. Security is paramount in payment processing, and this terminal incorporates end-to-end encryption (E2EE) to protect sensitive cardholder data during transactions. This technology ensures that all payment information is securely transmitted, thereby minimizing the risk of data breaches and fraud.

In addition to its security features, the ST9335 boasts a high-resolution color touchscreen display, which enhances the user experience by providing clear visuals and easy navigation. The intuitive interface allows both merchants and customers to complete transactions quickly and efficiently. The large display also supports customizable branding and promotional content, enabling businesses to communicate directly with their customers.

The ST9335 is equipped with multiple connectivity options, including Ethernet, Wi-Fi, and 4G LTE. This versatility ensures that merchants can select the best connection method for their specific environment, whether they operate in a retail space, a restaurant, or a mobile setting. The device’s adaptability to various network configurations streamlines payment processing, reducing wait times and enhancing customer satisfaction.

Another notable feature is its compatibility with a broad range of payment methods. The ST9335 supports traditional magnetic stripe cards, EMV chip cards, and contactless payments such as NFC and mobile wallets. As consumers increasingly prefer to use contactless payments for convenience and speed, this terminal stays relevant in the evolving landscape of payment processing.

The design of the ST9335 is another highlight, with a rugged and ergonomic form factor that withstands daily wear and tear. Its durable construction, combined with an IP54 rating for splash and dust resistance, ensures longevity in various operating conditions.

Not only does the ST9335 provide robust security and ease of use, but it also supports a range of value-added services such as loyalty programs, gift card processing, and inventory management. This multifunctionality allows businesses to enhance customer engagement and streamline their operations.

In summary, the Source Technologies ST9335 is a powerful and versatile payment terminal that combines advanced security, a user-friendly interface, multiple connectivity options, and support for various payment methods. Whether in a retail shop or on the go, the ST9335 is designed to meet the evolving needs of today’s businesses and consumers, making it a reliable choice for any transaction environment.
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